Acrobat 8.1 crashes printing

This is a discussion on Acrobat 8.1 crashes printing within the Adobe Acrobat forums in Adobe Tools category; I've had persistent problems with Acrobat Professional crashing when I print. It doesn't seem to matter if I print to a local printer, adobe pdf, or a network printer, the document will print but then the Windows error reporting dialog opens. Adobe exits when I click cancel. It happens almost always when printing from within Outlook, IE or Firefox, and probably 80% of the time if I start Acrobat and open a pdf. I've tried print to a file, print as image and all other printing options I could find, but none seem to help. It will crash even if ...

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  #1  
Old 08-24-2008, 01:23 PM
Alan_Lehman@adobeforums.com
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Default Acrobat 8.1 crashes printing

I've had persistent problems with Acrobat Professional crashing when I print. It doesn't seem to matter if I print to a local printer, adobe pdf, or a network printer, the document will print but then the Windows error reporting dialog opens. Adobe exits when I click cancel.

It happens almost always when printing from within Outlook, IE or Firefox, and probably 80% of the time if I start Acrobat and open a pdf. I've tried print to a file, print as image and all other printing options I could find, but none seem to help. It will crash even if I print to file and cancel.

I tried re-installing Acrobat, but that did not help.

I see a number of other complaints posted about this problem, but no resolution.

I'm currently running 8.1, but it was also a problem in 8.0. Windows XP SP2.

Thanks,
Alan
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  #2  
Old 08-24-2008, 02:23 PM
Michael Kazlow
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Default Re: Acrobat 8.1 crashes printing

Alan,

First update to 8.1.2. Then I recommend that you delete all your
printers. Reboot and re-install the printers. If that doesn't do it, I'm
out of suggestions.

Mike
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  #3  
Old 11-04-2008, 11:47 AM
Plevko@adobeforums.com
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Default Re: Acrobat 8.1 crashes printing

Same issue have WINXP SP3 and Adobe Standard 8.1.2 with all up to date updates and when try to print it will crash and force to close program. In event viewer I have found this error with Event ID:1000 logged:

Faulting application acrobat.exe, version 8.1.0.137, faulting module acrobat.dll, version 8.1.2.86, fault address 0x001b8f0f.

Anyone has a clue?
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