Can't save as .ai file in Illustrator CS - Adobe illustrator

This is a discussion on Can't save as .ai file in Illustrator CS - Adobe illustrator ; Hi can anyone help? There seems to be a problem which may be related to Photoshop also everytime I try and save my work in illustrator as an .ai file then I get the error message:- Can't save preview but ...

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Can't save as .ai file in Illustrator CS

  1. Default Can't save as .ai file in Illustrator CS

    Hi can anyone help? There seems to be a problem which may be related to Photoshop also everytime I try and save my work in illustrator as an .ai file then I get the error message:- Can't save preview but all other information was saved successfully. The file couldn't be found. ID = -43 If I click ok to this message (the only option) then it looks like it saves, I close the document and I lose all the work completely! I've tried to reinstall Illustrator but the same problem occurs-what am I doing wrong?

    Rachel

  2. Default Re: Can't save as .ai file in Illustrator CS

    ME TOO!
    EXACTLY!
    I have tried throwing out preferences files and reinstalling, this has not worked. It does not appear to be a font related issue since there are only 2 letters in these documents that now won't open, but I tried cleaning the font cache in case that was somehow corrupted, no luck. I {of course} tried repairing permissions first.

    I get EXACTLY those errors in that order. When it saves, following the box you mentioned, it tells me that there was an error with the preview but it was successfully saved. This however, is not true.

    When I googled -43 errors, it pulls up other unrelated problems with the name, saying there are illegal characters in it. I have tried emailing and opening the corrupted saved documents on another machine and I got a name I never saw on my machine (was something like .pdf.ai or the reverse of that) so I changed it in the Info box, but they still won't open. My computer now says they are in an unknown format. When I got those errors while saving as Illustrator files, I tried to save as pdf and that was not better. Photoshop will not open these files either.
    I can do the work, I just can't keep it.

    I would be IMMENSELY grateful if someone else has some suggestions or could share prior success in solving this...

  3. Default Re: Can't save as .ai file in Illustrator CS

    I'll try.

    In the preference folder there is a folder called Adobe Illustrator CS2 Settings. Trash that folder. Trash the com.adobe.illustrator.plist also in the preferences folder.

    Perhaps you have a cache file that is corrupt. Download Cash Out X it is freeware. Run it for both the internet and your system.

    Then you can do a search for AdobeFnt.lst files anywhere on your machine look for ones hat are over a few kb like moire than forty and really large ones which should all be trash. The system will make fresh ones.

    Also if you are using Entourage, don't.

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