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Save renames filename to 8+3 characters on NetApp server : Adobe illustrator

This is a discussion on Save renames filename to 8+3 characters on NetApp server within the Adobe illustrator forums in Adobe Tools category; We are using Illustrator version 12.0.0 (WINXP SP2), and it has been working fine until we switched our server to a NetApp Filer server. When opening an existing AI file (or create a new one), and press "Save" the saved files is shortend to 8+2 characters. I. e. 081021~1.ai This only happens on our new NetApp server. If we try the same on another Windows server or locally on the client the file is saved with the long filename. I. e. 081021 this is a long filename.ai If we use "Save As", the long filename is kept even if we ...


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  #1  
Old 10-21-2008, 07:41 AM
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Default Save renames filename to 8+3 characters on NetApp server

We are using Illustrator version 12.0.0 (WINXP SP2), and it has been working fine until we switched our server to a NetApp Filer server.

When opening an existing AI file (or create a new one), and press "Save" the saved files is shortend to 8+2 characters. I. e. 081021~1.ai
This only happens on our new NetApp server. If we try the same on another Windows server or locally on the client the file is saved with the long filename. I. e. 081021 this is a long filename.ai

If we use "Save As", the long filename is kept even if we save the file on the NetApp server.

We don't have any other problem with our NetApp server.

What could be the reason why "Save" shortens the filename and "Save As" does not?
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  #2  
Old 10-21-2008, 08:21 AM
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Default Re: Save renames filename to 8+3 characters on NetApp server

Although not officially listed as an addressed issue, the problem might be resolved by updating to 12.0.1.
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  #3  
Old 10-24-2008, 02:02 AM
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Default Re: Save renames filename to 8+3 characters on NetApp server

Yes, that solved the problem.
Thank you.
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  #4  
Old 10-24-2008, 11:13 AM
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Default Re: Save renames filename to 8+3 characters on NetApp server

Outstanding.
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