Photoshop CS2 Updates - Adobe Photoshop

This is a discussion on Photoshop CS2 Updates - Adobe Photoshop ; When installing Photoshop CS2 update 9.0.2, I get this message: "Please choose the copy of Adobe Photoshop CS2 to update". This message is noted in this page of the Support Knowledgebase: <http://www.adobe.com/support/techdocs/333164.html> The support page solution is to ignore the ...

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Photoshop CS2 Updates

  1. Default Photoshop CS2 Updates

    When installing Photoshop CS2 update 9.0.2, I get this message: "Please choose the copy of Adobe Photoshop CS2 to update". This message is noted in this page of the Support Knowledgebase:

    <http://www.adobe.com/support/techdocs/333164.html>

    The support page solution is to ignore the Update Manager prompts. But, when the "choose which copy . . ." message is displayed, all Photoshop CS2 icons are grayed out and cannot be selected. Therefore, the only way to ignore the prompts is to click "cancel" and cancel the installation.

    Here is the "Background Information" provided.

    The file that Adobe Update Manager uses to determine when Photoshop has been updated differs on Mac OS 10.4.x from the one on Mac OS 10.3.x or on an Intel-based Mac. As a result, the Adobe Update Manager fails to register that Photoshop was already updated and continues to show 9.0.1 as uninstalled.

    So, anyone know any way to update Photoshop CS2??

  2. Default Re: Photoshop CS2 Updates

    Is the Photoshop application in its default location? You have not taken the Photoshop icon out of its folder? (That would be a VERY bad move.) You have not moved the Photoshop folder out of the defaults root Applications folder? You have not created any subfolders to hide any of the above?

  3. Default Re: Photoshop CS2 Updates

    are you sure you are not already at 9.0.2?

    check the splash screen or about photoshop.

  4. Default Re: Photoshop CS2 Updates

    Ramon, I haven't moved anything. Everything is in its default location. The "Choose the copy . . ." message is a known error, hence the page in the Knowledgebase. But their solution is not really a solution at all. Cancelling the installation is not a solution, Adobe!!

  5. Default Re: Photoshop CS2 Updates

    Buko, it is my distinct and humble duty to inform you that I am indeed already working in PS 9.0.2. Ahem . . . yeah, there's no problem here after all. Yeah . . .

    One giant slice of Humble Pie at table 2 please!! Thanks. What? Oh, no I'm not blushing. This is my natural color . . .

  6. Default Re: Photoshop CS2 Updates

    INSTALLATION NOTES
    To install the Photoshop 9.0.2 update:
    1. Disable all virus protection software.
    2. Ensure that the folder on your hard drive containing Photoshop is named "Adobe
    Photoshop CS2."
    3. Double-click the "Adobe Photoshop Updater" application. If the updater reports that it cannot find the application to update, please uninstall Photoshop CS2, then re-install the application (using the default folder name "Adobe Photoshop CS2"), then run the updater.
    4. Follow the on-screen instructions.

    Adobe® Photoshop® 9.0.2 Update for Adobe Photoshop CS2 for Mac® OS.

    The Adobe Photoshop 9.0.2 update fixes a number of problems discovered after Photoshop CS2 (9.0) was released. The Photoshop 9.0.2 update includes all the fixes contained in the earlier Photoshop 9.0.1 update. Therefore it is not necessary to apply the 9.0.1 update prior to running the 9.0.2 update on Photoshop CS2. [Note: if you previously downloaded and installed an earlier version of the 9.0.2 update and are using a version of Mac OS X prior to 10.4.x, please see the Additional Notes below.]

    The most significant fixes in the 9.0.2 release include the following:

    - Photoshop no longer crashes when encountering unsupported file types through the Acrobat Touch-up workflow.
    - Supported files that incorrectly produced an "unsupported color space" message now open as expected.
    - TIFF files with layer data greater than 2GB in size now open correctly.
    - A printing issue that could cause banding when using ink jet printers with Mac OS X 10.4 has been resolved.

    The most significant fixes in the 9.0.1 release (also included in the 9.0.2 update) include the following:

    - Photoshop no longer hangs for several seconds when using painting tools with quick strokes.
    - A program error that could appear when mousing over high res doc with Brush Tool has been fixed.
    - Documents containing a large number of text layers now open more quickly.
    - An error that could cause a crash on launch, or when opening or saving a file, has been addressed.
    - TIFF files from certain scanners can now be opened correctly.
    - After editing an image in Photoshop CS2 via Acrobat Touchup, the image no longer gets re-positioned.
    - XMP metadata from AI & PDF files is now retained in Photoshop
    - Slow performance when toggling layer visibility has been fixed.
    - Info palette numbers now display and update when moving a curve point in Curves via the cursor keys.
    - Problems opening certain TIFF and PSB files greater than 2GB in size have been resolved.
    - The Merge to HDR command now functions properly when using high-ASCII characters in user login.


    SYSTEM REQUIREMENTS
    -- Adobe Photoshop CS2 English. Note: this update is not compatible with other language versions of Photoshop CS2. Updates for other language versions will be available separately.
    -- Mac OS X 10.2.8 or higher.


    INSTALLATION NOTES
    To install the Photoshop 9.0.2 update:
    1. Disable all virus protection software.
    2. Ensure that the folder on your hard drive containing Photoshop is named "Adobe
    Photoshop CS2."
    3. Double-click the "Adobe Photoshop Updater" application. If the updater reports that it cannot find the application to update, please uninstall Photoshop CS2, then re-install the application (using the default folder name "Adobe Photoshop CS2"), then run the updater.
    4. Follow the on-screen instructions.

    Additional Notes

    This 9.0.2 update replaces an earlier version that was briefly distributed via the Adobe Update Manager. This revised update addresses an issue discovered in the earlier release that could cause a crash when printing on systems running Mac OS 10.2.x or 10.3.x. If you previously installed the earlier 9.0.2 update and are affected by that issue, please re-install Photoshop CS2, then apply this update. If you are running Mac OS 10.4 or later, there is no need to reinstall & apply the update.

    1. Quit Photoshop CS2.
    2. Move any personal files that you want to save from the Applications/Adobe Photoshop CS2 folder.
    3. Delete the Applications/Adobe Photoshop CS2 folders and its contents.
    4. Empty the trash.
    5. Run the Photoshop CS2 installer.
    6. Run the Photoshop 9.0.2 update.

    This updater will update only the retail version of Adobe Photoshop CS2
    software and not any pre-release (Beta) versions. To confirm that the updater has run
    successfully, launch Photoshop and verify that the version number on the splash screen shows 9.0.2 and not 9.0 or 9.0.1. If it does not show 9.0.2, you may not have a retail version. Please contact your local Adobe retailer or Adobe to purchase one.


    WHERE CAN I FIND MORE INFORMATION ABOUT ADOBE PHOTOSHOP?

    You can find product information as well as tutorials and training
    videos on the Photoshop product page on Adobe.com:
    Adobe - Compare Photoshop CS4 Versions


    WHERE CAN I GET SUPPORT?

    Adobe offers complimentary and paid support options. For more information,
    please visit our support pages at Adobe - Support

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