photoshop cs3 crashes when trying to open any file

This is a discussion on photoshop cs3 crashes when trying to open any file within the Adobe Photoshop forums in Adobe Tools category; When I purchased CS3 Web Premium it took several months of tooling around to get it to install on Vista HP. Photoshop cs3 worked fine for a few months after installation. It now refuses to open any files - just goes to an eternal spinning icon. When I try to shut it down, it just says not responding. I reinstalled once (takes hours) and it worked for an afternoon. Next morning back to not opening files. Macine is dell xps M1210, 2Gb Ram, Core 2 T5600 processor, NVIDIA Go 7400 64Mb card. Help....

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  #1  
Old 08-26-2008, 04:25 AM
ken_baulch@adobeforums.com
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Default photoshop cs3 crashes when trying to open any file

When I purchased CS3 Web Premium it took several months of tooling around to get it to install on Vista HP. Photoshop cs3 worked fine for a few months after installation. It now refuses to open any files - just goes to an eternal spinning icon. When I try to shut it down, it just says not responding. I reinstalled once (takes hours) and it worked for an afternoon. Next morning back to not opening files.
Macine is dell xps M1210, 2Gb Ram, Core 2 T5600 processor, NVIDIA Go 7400 64Mb card.
Help.
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  #2  
Old 08-26-2008, 08:04 AM
dave_milbut@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

hit ESC next time it happens, then try again.
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  #3  
Old 08-26-2008, 06:44 PM
ken_baulch@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

hitting ESC has no effect
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  #4  
Old 08-26-2008, 07:55 PM
dave_milbut@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

it doesn't free up the program so you can do "file> open"?

have you reset the preferences per the FAQ? give that a shot. cures a lot of weirdness.
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  #5  
Old 08-27-2008, 06:38 PM
ken_baulch@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

Problem (hopefully) solved!

file>open has always been available, but when i select a file and open it is when it hangs. Hitting esc then has no effect.

Tried the reset preferences - still no change.

A friend suggested delete all network printers and voila - it worked! Still keeping fingers and toes crossed every time I use pshop, a little annoying that I have to send files to another machine to print (fortunately I rarely need to print files), and input devices hard to use with everything crossed.

Thanks for suggestions Dave.
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  #6  
Old 08-27-2008, 07:16 PM
dave_milbut@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

no prob. glad you're working.
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  #7  
Old 08-28-2008, 11:45 AM
John_T_Smith@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

There is a known problem with slowness when a network printer is the default, with the solution being to set a local printer as default... even a "dummy" printer (you'll have to search to find more information)

What happens if you set a local printer as default... then add a network printer back in but NOT active?
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  #8  
Old 08-29-2008, 12:36 AM
ken_baulch@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file

John, you're absolutely correct - can have network printer as long as local printer is default. Thanks heaps!
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  #9  
Old 08-29-2008, 07:56 AM
dave_milbut@adobeforums.com
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Default Re: photoshop cs3 crashes when trying to open any file



can have network printer as long as local printer is default.




yes
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