403 Error - Bugzilla CGI and Apace 2.2

Hi everyone;

Let me introduce myself, my name is Bill and I am new to this list. I have just taken a position where I will be responsible for all the CASE tools we use.

I am currently reviewing different defect trackers and other software.

I have installed Apache 2.2 on a Windows 2003 Server and I have installed Bugzilla, following the directions I obtained on both the Bugzilla site and the Apache site.

Everything has worked until I attempted to access bugzilla for the first time.

When I try to execute index.cgi I get a 403 error. I have gone through the install docs several times making sure I covered everything and I have come to the point where I just don't know where to go next.

I was hoping some of you could help me out at this point!

Keep in mind that Mantis and TestLink are running fine on this same server, however the do not use CGI or perl.

I feel it's definitely a config problem but like I said I am too green at this to know where to go next!


Thank you everyone!

Bill





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On Mon, Nov 10, 2008 at 8:44 AM, Bill Ferrarini <wferrarini@yahoo.com> wrote:
> Hi everyone;
>
> When I try to execute index.cgi I get a 403 error. I have gone through the install docs several times making sure I covered everything and I have come to the point where I just don't know where to go next.
>

The corresponding error log entry will tell you where to go next.

--
Eric Covener
covener@gmail.com

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Thanks for your reply Eric; I check the log and I had a message in there that said CGI was not on for this folder. Originally I had added a directory entry for the Bugzilla folder where the code is but I had a syntax error in it, I have fixed the error and restarted apache and now when I try to start bugzilla I get an error stating that it cannot find the file index.cgi.

It seems to me that it may be in the Directory configuration. I am going to look back at the docs possibly using the back httpd.conf file I have and start again!

Thanks!



----- Original Message ----
From: Eric Covener <covener@gmail.com>
To: users@httpd.apache.org; Bill Ferrarini <wferrarini@yahoo.com>
Sent: Monday, November 10, 2008 8:53:02 AM
Subject: Re: [users@httpd] 403 Error - Bugzilla CGI and Apace 2.2

On Mon, Nov 10, 2008 at 8:44 AM, Bill Ferrarini <wferrarini@yahoo.com> wrote:
> Hi everyone;
>
> When I try to execute index.cgi I get a 403 error. I have gone through the install docs several times making sure I covered everything and I have come to the point where I just don't know where to go next.
>

The corresponding error log entry will tell you where to go next.

--
Eric Covener
covener@gmail.com

---------------------------------------------------------------------
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