Commerce Server 2002 and Windows Server 2003 installation issues - Commerce server

This is a discussion on Commerce Server 2002 and Windows Server 2003 installation issues - Commerce server ; I've been troubleshooting a problem for days without any luck. I had a clean install of Windows Server 2003. We installed SQL Server 2000 with sp3a and BizTalk Server 2002 with sp1 fine. However, I can not seem to get ...

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Commerce Server 2002 and Windows Server 2003 installation issues

  1. Default Commerce Server 2002 and Windows Server 2003 installation issues


    I've been troubleshooting a problem for days without any luck. I had a
    clean install of Windows Server 2003. We installed SQL Server 2000 with
    sp3a and BizTalk Server 2002 with sp1 fine. However, I can not seem to
    get Commerce Server 2002 to install and run correctly. I install Commerce
    Server with no errors being reported, reboot the server, and all looks good.
    All services are running (Direct Mail, Listener, Predictor). I did not
    access commerce server, since sp2 or high is required for Win2003. I
    apply Commerce Server 2002 - SP3 and run the CommerceServer2002 vbs script
    that comes with the service pack. Reboot the server again and then try to
    access Commerce Server.

    The Direct Mail service will not start and I get an error when trying to
    access the Predictor and Direct Mail global services from within Commerce
    Server Manager:

    Looking at the event log, we have 3 errors:

    The 1st is at the Commerce Server level:

    Event Type: Error
    Event Source: Commerce Server 2002
    Event Category: None
    Event ID: 36865
    Date: 03/24/2005
    Time: 5:46:50 AM
    User: N/A
    Computer: Unreal
    Description:
    Error in Commerce Administration Object : Description -
    'GlobalConfig:Initialize : Automation error
    Library not registered. '


    The second a Direct Mailer event from the service start failure:

    Event Type: Error
    Event Source: Commerce Server Direct Mailer
    Event Category: None
    Event ID: 515
    Date: 3/24/2005
    Time: 5:46:50 AM
    User: N/A
    Computer: Unreal
    Description:
    Cannot access the service configuration information due to the following
    error: hr=0x80020009!x! Please fix the problem and restart the service


    I am assuming that all errors are related to the same problem, but I have no
    idea what to do. We have installed as local administrator.

    Does anyone have another suggestion? Has anyone seen this issue before?

    Thanks,
    Yura



  2. Default RE: Commerce Server 2002 and Windows Server 2003 installation issues

    Hi Yura

    To installed Commerce Server 2002 and Biztalk Server 2002 please refer to
    the single box/Developer installation guide in the MSIB 2.5 documentation.
    They will work together on the same box, but there is a very specific setup
    and configuration order

    http://www.microsoft.com/downloads/d...578-1FFA-4E6C-
    9AB0-D209B702DF45&displaylang=en

    Download from the link above, and extract to your local disk. The
    documentation is inside the exe

    -James

    This posting is provided "AS IS" with no warranties, and confers no rights.

    EBusiness Server Team

    From: "Yura" <ymel@softservecom.com>
    Subject: Commerce Server 2002 and Windows Server 2003 installation issues
    Date: Thu, 24 Mar 2005 13:57:16 +0200
    Newsgroups: microsoft.public.commerceserver.general


    I've been troubleshooting a problem for days without any luck. I had a
    clean install of Windows Server 2003. We installed SQL Server 2000 with
    sp3a and BizTalk Server 2002 with sp1 fine. However, I can not seem to
    get Commerce Server 2002 to install and run correctly. I install Commerce
    Server with no errors being reported, reboot the server, and all looks good.
    All services are running (Direct Mail, Listener, Predictor). I did not
    access commerce server, since sp2 or high is required for Win2003. I
    apply Commerce Server 2002 - SP3 and run the CommerceServer2002 vbs script
    that comes with the service pack. Reboot the server again and then try to
    access Commerce Server.

    The Direct Mail service will not start and I get an error when trying to
    access the Predictor and Direct Mail global services from within Commerce
    Server Manager:

    Looking at the event log, we have 3 errors:

    The 1st is at the Commerce Server level:

    Event Type: Error
    Event Source: Commerce Server 2002
    Event Category: None
    Event ID: 36865
    Date: 03/24/2005
    Time: 5:46:50 AM
    User: N/A
    Computer: Unreal
    Description:
    Error in Commerce Administration Object : Description -
    'GlobalConfig:Initialize : Automation error
    Library not registered. '


    The second a Direct Mailer event from the service start failure:

    Event Type: Error
    Event Source: Commerce Server Direct Mailer
    Event Category: None
    Event ID: 515
    Date: 3/24/2005
    Time: 5:46:50 AM
    User: N/A
    Computer: Unreal
    Description:
    Cannot access the service configuration information due to the following
    error: hr=0x80020009!x! Please fix the problem and restart the service


    I am assuming that all errors are related to the same problem, but I have no
    idea what to do. We have installed as local administrator.

    Does anyone have another suggestion? Has anyone seen this issue before?

    Thanks,
    Yura



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