Can Someone help Outgoing Eudora Email?.

About three weeks ago, Comcast change their STMP port from 25 to 587 in CA. I
have been using Eudora 6.2 (Win98SE) for my email from another ISP in the
Midwest. After the port changed (which I found out from Comcast) I can no longer
send email, but still able receive email from my previous ISP email server in
the Midwest. I did what Comcast said in website, copying extrastuff folder and
place the file esoteric.epi in Eudora's Folder. I changed the port, from 25 to
587 but still unable to send out email.

Can anyone help me please?

Thanks

On Thu, 31 Jul 2008 22:18:20 -0500, Jim B wrote:

> About three weeks ago, Comcast change their SMTP port from 25 to 587 in CA.
> I have been using Eudora 6.2 (Win98SE) for my email from another ISP in the
> Midwest. After the port changed (which I found out from Comcast)
> I can no longer send email, but still able receive email
> from my previous ISP email server in the Midwest.
> I did what Comcast said in website, copying extrastuff folder
> and place the file esoteric.epi in Eudora's Folder.
> I changed the port, from 25 to 587
> but still unable to send out email.

Are you connected to internet on Comcast cable,
or on a connection from another ISP?

There were _four_ different versions of "6.2" for Windows; see:
http://www.eudora.com/techsupport/kb/2350hq.html

Assuming that you are using the later of those (6.2.5.6 or even 6.2.3.4),
the first thing I would do is to change 587 back to 25 (or blank)
in the obsolete "Ports" settings of the "Esoteric" plugin, then see:

http://groups.google.com/group/comp....18c79f86774d57

http://eudorabb.qualcomm.com/showpost.php?p=37792
(which links to two sets of Comcast instructions, the first of which
works only on a direct connection provided by Comcast,
the second should work anywhere at all;
translation from "Outlook Express" to "Eudora" settings
is also provided in that post).

Also be sure to mark "Allow authentication"
just a little way above "Use submission port (587)"

Are instructions for Canada any different from those found above?

Let us know how it goes (give error message detail if not working),
and best wishes.

--

On Fri, 01 Aug 2008 00:53:33 -0500, "John H Meyers" <jhmeyers@nomail.invalid>
wrote:

>Are you connected to internet on Comcast cable,
>or on a connection from another ISP?

I am connected to Comcast in CA. My email is from Surewest or previously Everest
in the Midwest.

>There were _four_ different versions of "6.2" for Windows; see:
>http://www.eudora.com/techsupport/kb/2350hq.html

My version is 6.2.5.6 Paid version. This is the only version that still support
Win98SE.

>Assuming that you are using the later of those (6.2.5.6 or even 6.2.3.4),
>the first thing I would do is to change 587 back to 25 (or blank)
>in the obsolete "Ports" settings of the "Esoteric" plugin, then see:

I have tried 587 and 25, both are not working. My email is from Everest KC or
Surewest in Kansas City. They email me and suggest that I do the following:

"Try using these server settings: pop3.kc.surewest.net; smtp.kc.surewest.net
Also in the user name or account name field be sure to put in your full email
address including @evereskc.net. You may also need to check the box that says
outgoing server requires authentication. "

I did all the above and still no good. Further I tried Comcast suggestion
changing SMTP to: smtp.Comcast,net, change port to 587, leaving POP port (110)
blank and all other setting unchanged (User ID, Password still everestkc.net.).
I test sending an email out. I can see the blue color bar on the lower right
side moving, but it stop before complete. I assume that I am sending the email
to Comcast server, but my user ID and password is wrong (I am using Surewest
user ID and password).

>http://groups.google.com/group/comp....18c79f86774d57

This situation looks almost exactly similar to my problems, I need to print it
and digest it further.

>http://eudorabb.qualcomm.com/showpost.php?p=37792
>(which links to two sets of Comcast instructions, the first of which
>works only on a direct connection provided by Comcast,
>the second should work anywhere at all;
>translation from "Outlook Express" to "Eudora" settings
>is also provided in that post).
>
>Also be sure to mark "Allow authentication"

Yes, I tried both marked and unmarked "Allow authentication"

>just a little way above "Use submission port (587)"
>
>Are instructions for Canada any different from those found above?
>
>Let us know how it goes (give error message detail if not working),
>and best wishes.

I really appreciate your help. I work this weekend and as soon as I read
carefully the website link you provide, try what you have posted I will come
back after the weekend regardless if I am successful or not.

Thanks again,

On Fri, 01 Aug 2008 18:45:34 -0700, Jim B <Jimmydud@abcdnet.net>
declaimed the following in comp.mail.eudora.ms-windows:

> On Fri, 01 Aug 2008 00:53:33 -0500, "John H Meyers" <jhmeyers@nomail.invalid>
> wrote:
>
> >Are you connected to internet on Comcast cable,
> >or on a connection from another ISP?
>
> I am connected to Comcast in CA. My email is from Surewest or previously Everest
> in the Midwest.
>
> >There were _four_ different versions of "6.2" for Windows; see:
> >http://www.eudora.com/techsupport/kb/2350hq.html
>
> My version is 6.2.5.6 Paid version. This is the only version that still support
> Win98SE.
>
> >Assuming that you are using the later of those (6.2.5.6 or even 6.2.3.4),
> >the first thing I would do is to change 587 back to 25 (or blank)
> >in the obsolete "Ports" settings of the "Esoteric" plugin, then see:
>
> I have tried 587 and 25, both are not working. My email is from Everest KC or
> Surewest in Kansas City. They email me and suggest that I do the following:
>
> "Try using these server settings: pop3.kc.surewest.net; smtp.kc.surewest.net
> Also in the user name or account name field be sure to put in your full email
> address including @evereskc.net. You may also need to check the box that says
> outgoing server requires authentication. "
>
This will require that you can get a connection to their server...

Open a command window and enter:

telnet smtp.kc.surewest.net 25

If that fails, try with 587...

If telnet can not connect to either port, then no other program will
be able to connect either. (I just tried from Earthlink and got fails
for the SMTP, but did connect to the POP3)


C:\Documents and Settings\Dennis Lee Bieber>telnet smtp.kc.surewest.net
25
Connecting To smtp.kc.surewest.net...Could not open connection to the
host, on port 25: Connect failed

C:\Documents and Settings\Dennis Lee Bieber>telnet smtp.kc.surewest.net
587
Connecting To smtp.kc.surewest.net...Could not open connection to the
host, on port 587: Connect failed

C:\Documents and Settings\Dennis Lee Bieber>telnet pop3.kc.surewest.net
110

+OK Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.1
Patch 0.02 (built Aug 25 2004))
QUIT
+OK goodbye


Connection to host lost.





> I did all the above and still no good. Further I tried Comcast suggestion
> changing SMTP to: smtp.Comcast,net, change port to 587, leaving POP port (110)
> blank and all other setting unchanged (User ID, Password still everestkc.net.).
> I test sending an email out. I can see the blue color bar on the lower right
> side moving, but it stop before complete. I assume that I am sending the email
> to Comcast server, but my user ID and password is wrong (I am using Surewest
> user ID and password).

Use your comcast login/password for sending... Define your comcast
personality as the "relay personality", then configure your surewest
personality to use the relay for sending (but keep its id/password for
the POP3 retrieval).
--
Wulfraed Dennis Lee Bieber KD6MOG
wlfraed@ix.netcom.com wulfraed@bestiaria.com
HTTP://wlfraed.home.netcom.com/
(Bestiaria Support Staff: web-asst@bestiaria.com)
HTTP://www.bestiaria.com/

On Fri, 01 Aug 2008 20:45:34 -0500, Jim B wrote:

> I have tried 587 and 25, both are not working.

> I tried Comcast suggestion...
> change port 25 to 587, leaving POP port (110) blank...

My point is that you should IGNORE the obsolete method
which Comcast suggested, UNDO your changes in "Ports" category
(which is created only by the "Esoteric" plugin),
and instead use only the CHECK-BOX "Use submission port (587)"
(associated with the personality that's actually sending mail
via Comcast) to set port 587, when that port is actually used.

> [the other ISP said]
> Try using these server settings:
> pop3.kc.surewest.net; smtp.kc.surewest.net

You will be able to check for _incoming_ mail from anywhere in the world,
but you may not always be able to send _outgoing_ mail,
using that ISP's SMTP server,
from locations other than their local network,
unless they use a port other than 25,
because most networks have taken to blocking outgoing traffic
on port 25, due to how much spam is sent that way.

> Also in the user name or account name field
> be sure to put in your full email address including @evereskc.net.
> You may also need to check the box that says
> outgoing server requires authentication.

> I did all the above and still no good
[incoming is OK, sending is not, right?]

One piece of information is missing:
what _port_ number did "surewest" say to use for (outgoing) SMTP?

If it was 465 or 587, you might be able to use it from elsewhere,
but if it was 25, there is little chance of that.

> Further I tried Comcast suggestion
> changing SMTP to: smtp.comcast.net

It will never work to specify another ISP's SMTP server
in the same account settings as a different ISP's POP server,
if the (outgoing) SMTP server requires authentication
(which means logging in for sending mail,
just as for receiving mail, using a user name and password).

The reason that this combination can't work
is that you have a different username/password at each ISP,
so you can't use one Eudora personality
(having only one user name and one password)
to login at two different ISPs,
unless both user names _and_ both passwords happen to be identical.

In such cases, you have to create one personality for each ISP,
designating one of those to be the "SMTP relay personality,"
and in the other personality's "properties" you have to mark
"use relay personality," to tell it to hand outgoing mail
to the "designated sender" to be dropped off at the other "Post Office"

I'll repeat below the correspondence between "ports," "use SSL,"
and which "Secure Sockets" settings to choose in Eudora,
to match what the ISP says to do for Outlook Express
or other clients (nowadays ISPs haven't a clue about up-to-date
Eudora versions, so it's better to look at what they "support,"
and then apply our own knowledge to set Eudora appropriately):

Incoming -> set "Secure Sockets while Receiving" to:
Port 110 (or 143) and no SSL -> "Never"
Port 110 (or 143) with SSL -> "Required, STARTTLS"
Port 995 (or 993) with SSL -> "Required, Alternate Port"

Outgoing -> set "Secure Sockets while Sending" to:
Port 25 (or 587) and no SSL -> "Never"
Port 25 (or 587) with SSL -> "Required, STARTTLS"
Port 465 with SSL -> "Required, Alternate Port"

If the ISP specifies outgoing port 587,
then check-mark "Use submission port (587)" in Eudora;
otherwise be sure to clear that box in Eudora.

If you have a different provider for SMTP than for POP or IMAP
(meaning that it has a different "user name" and/or password):

o Make a separate personality for the SMTP (outgoing) provider.
o Specify that personality as "SMTP Relay Personality" in "Sending Mail"
o Tell other personalities to "use relay personality" [for sending]
by going to "Tools" | "Personalities,"
right-clicking an icon and choosing "Properties"

You must also use individual personality "Properties"
to set anything for any personality other than "Dominant"
(you can also even use this for "Dominant" too).

--

On Sat, 02 Aug 2008 12:06:56 -0500, "John H Meyers" <jhmeyers@nomail.invalid>
wrote:

I am back, I worked during the weekend..Sorry :-)

>My point is that you should IGNORE the obsolete method
>which Comcast suggested, UNDO your changes in "Ports" category
>(which is created only by the "Esoteric" plugin),
>and instead use only the CHECK-BOX "Use submission port (587)"
>(associated with the personality that's actually sending mail
>via Comcast) to set port 587, when that port is actually used.

Have check and uncheck the box earlier and unable to send out email. Should I
now remove "Estoerc" and if I do, must I set up "personality" to solve my
problems? I do not have a deep understanding of Eudora, I learn what I need to
know to receive and send out email since the nineties. I have three independents
stand alone "Eudora" emails with its own passwords and ID's for each email to
reduce spam and junk email.

>You will be able to check for _incoming_ mail from anywhere in the world,
>but you may not always be able to send _outgoing_ mail,
>using that ISP's SMTP server,
> from locations other than their local network,
>unless they use a port other than 25,
>because most networks have taken to blocking outgoing traffic
>on port 25, due to how much spam is sent that way.

OK.

>> I did all the above and still no good
>[incoming is OK, sending is not, right?]

Right.

>One piece of information is missing:
>what _port_ number did "surewest" say to use for (outgoing) SMTP?
>If it was 465 or 587, you might be able to use it from elsewhere,
>but if it was 25, there is little chance of that.

I am checking with Surewest now and waiting for their reply.

>It will never work to specify another ISP's SMTP server
>in the same account settings as a different ISP's POP server,
>if the (outgoing) SMTP server requires authentication
>(which means logging in for sending mail,
>just as for receiving mail, using a user name and password).

Understand.

>The reason that this combination can't work
>is that you have a different username/password at each ISP,
>so you can't use one Eudora personality
>(having only one user name and one password)
>to login at two different ISPs,
>unless both user names _and_ both passwords happen to be identical.

I can never remember all the passwords or usernames, I will never use the same
for all.

>In such cases, you have to create one personality for each ISP,
>designating one of those to be the "SMTP relay personality,"
>and in the other personality's "properties" you have to mark
>"use relay personality," to tell it to hand outgoing mail
>to the "designated sender" to be dropped off at the other "Post Office"

Must I create personality's "properties"? If I do that I will have to "learn"
how to set up and I may destroy my archive email. I prefer to stick to my
present setup if possible.

>I'll repeat below the correspondence between "ports," "use SSL,"
>and which "Secure Sockets" settings to choose in Eudora,
>to match what the ISP says to do for Outlook Express
>or other clients (nowadays ISPs haven't a clue about up-to-date
>Eudora versions, so it's better to look at what they "support,"
>and then apply our own knowledge to set Eudora appropriately):
>
>Incoming -> set "Secure Sockets while Receiving" to:
>Port 110 (or 143) and no SSL -> "Never"
>Port 110 (or 143) with SSL -> "Required, STARTTLS"
>Port 995 (or 993) with SSL -> "Required, Alternate Port"
>
>Outgoing -> set "Secure Sockets while Sending" to:
>Port 25 (or 587) and no SSL -> "Never"
>Port 25 (or 587) with SSL -> "Required, STARTTLS"
>Port 465 with SSL -> "Required, Alternate Port"

I will check with them and come back with the appropriate information's.

>If the ISP specifies outgoing port 587,
>then check-mark "Use submission port (587)" in Eudora;
>otherwise be sure to clear that box in Eudora.

OK

>If you have a different provider for SMTP than for POP or IMAP
>(meaning that it has a different "user name" and/or password):
>
>o Make a separate personality for the SMTP (outgoing) provider.
>o Specify that personality as "SMTP Relay Personality" in "Sending Mail"
>o Tell other personalities to "use relay personality" [for sending]
> by going to "Tools" | "Personalities,"
> right-clicking an icon and choosing "Properties"
>
>You must also use individual personality "Properties"
>to set anything for any personality other than "Dominant"
>(you can also even use this for "Dominant" too).

Will do that after I find out more from Everest or Surewest.

Thanks again.

On Mon, 04 Aug 2008 10:37:50 -0500, Jim B wrote:

> Have checked and unchecked the ["use 587"?] box earlier
> and unable to send out email.

I understood what you said;
the apparent problem was trying to use a "Surewest" or "Everest"
user name and password to login to a Comcast SMTP server,
which can't be solved by flipping the port option back & forth.

The analogy which comes to my mind is that if we can't find
someone's house, trying to drive down every street in the city
is less efficient (as well as more frustrating)
than using a map (or Google driving directions
and plotting a direct route
(or just waiting for the GPS to say where to go

> Should I now remove "Esoteric" and if I do, must I set up "personality"

There's no need to remove the Esoteric plugin
(and it won't help -- might even cover up a problem still left there);
just make sure that you leave the original port numbers alone
that are defined in the "Ports" options category which it created,
which means to leave them either blank or with the same numbers
that are seen in parentheses (defaults).

It's best left this way to avoid either present or future confusion,
because that thing was designed only for a "no personality" setup

> I am checking with Surewest now and waiting for their reply.

I tried to check their web site, but it won't even display
(not only demands "flash" player to see anything at all,
but even then won't even talk to me anyway),
so good luck with them.

The purpose of finding out something from them
was only to see whether they offer a means
of using their SMTP server while you are connecting through Comcast
(am I right that you are connecting to the internet through Comcast,
or have I got that wrong?)

> I can never remember all the passwords or usernames,
> I will never use the same for all.

I wasn't recommending to do it,
just pointing out that if you have two ISPs
(one for receiving mail and a different one for sending mail),
with a login (user name) and password required for each,
you will usually have to define a separate "personality" for each function.

> Must I create personality's "properties"? If I do that I will have to "learn"
> how to set up and I may destroy my archive email. I prefer to stick to my
> present setup if possible.

The only "new" personality needed (if any) is one for sending mail
via Comcast. If by any chance you already have a personality
defined for Comcast (for receiving mail, perhaps),
then you won't need to create another,
just use designate _that_ one as the "SMTP relay personality"
if it already exists.

The "bottom line" is that for every different POP or SMTP server
which requires a user name and password, you will have to have
a specific personality, unless you keep re-defining "Dominant"
every single time you want to perform a transaction
with another server

No existing "archives" will be affected in any way
by adding one more personality that didn't yet exist,
which would be used only like a "messenger"
to whom you hand outgoing postal mail,
to be dropped off for you at a post office
that you don't normally otherwise go to for anything else.

When one personality designates another to send its mail in this way,
this does not change the "owning personality" of the message,
it doesn't change the "From:" line,
it doesn't do anything, except succeed in sending the mail

--

On Mon, 04 Aug 2008 12:23:56 -0500, "John H Meyers" <jhmeyers@nomail.invalid>
wrote:

>I understood what you said;
>the apparent problem was trying to use a "Surewest" or "Everest"
>user name and password to login to a Comcast SMTP server,
>which can't be solved by flipping the port option back & forth.

>The analogy which comes to my mind is that if we can't find
>someone's house, trying to drive down every street in the city
>is less efficient (as well as more frustrating)
>than using a map (or Google driving directions
>and plotting a direct route
>(or just waiting for the GPS to say where to go

OK, lets use the GPS (Eudora mail client) :-) I want my email address intact
from Surewest and it does not matter which outgoing mail servers I use. How do I
do it? I have avoids creating Eudora personality because of problems. I did try
to create a new personality after reading your link from your first original
posted link:

http://groups.google.com/group/comp....18c79f86774d57

And I failed.

>The purpose of finding out something from them
>was only to see whether they offer a means
>of using their SMTP server while you are connecting through Comcast
>(am I right that you are connecting to the internet through Comcast,
>or have I got that wrong?)

I login to Comcast cable network in CA, getting my outgoing and incoming mail
from Surewest is KS, until three weeks ago.

>The only "new" personality needed (if any) is one for sending mail
>via Comcast. If by any chance you already have a personality
>defined for Comcast (for receiving mail, perhaps),
>then you won't need to create another,
>just use designate _that_ one as the "SMTP relay personality"
>if it already exists.

The problem, how to do it?

>The "bottom line" is that for every different POP or SMTP server
>which requires a user name and password, you will have to have
>a specific personality, unless you keep re-defining "Dominant"
>every single time you want to perform a transaction
>with another server
>
>No existing "archives" will be affected in any way
>by adding one more personality that didn't yet exist,
>which would be used only like a "messenger"
>to whom you hand outgoing postal mail,
>to be dropped off for you at a post office
>that you don't normally otherwise go to for anything else.
>
>When one personality designates another to send its mail in this way,
>this does not change the "owning personality" of the message,
>it doesn't change the "From:" line,
>it doesn't do anything, except succeed in sending the mail

I went into Eudora click right => dominant=>click, skip directly to advanced
account setup=>finished. I enter and screen "Generic Properties" and "Incoming
Mail".... where do I go next? Do I need to undo/changed anything I did in the
Eudora.ini file or "Esoteric" ports?

Thank you for your time and patient to help me and others like me :-)

On Mon, 04 Aug 2008 21:11:56 -0500, Jim B wrote:

> Do I need to undo anything I did in the "Esoteric" ports?

Restore to "blank" or to the same (default)
port numbers that are in parentheses.

> I did try to create a new personality... and I failed.

What does "failed" mean? You are writing to people
who can not see what you are doing,
so you need to be a bit more descriptive

See:
http://www.eudora.com/techsupport/tu...onalities.html
http://www.eudora.com/techsupport/tu...mtp_relay.html

Your Eudora manual also shows what to do
(when creating a personality),
profusely illustrated with pictures, under:

"Using Multiple Personalities
(Sponsored and Paid modes only)"

Manuals and guides: http://www.eudora.com/email/docs/
http://www.eudora.com/techsupport/manuals.html

Old manuals: http://www.eudora.com/techsupport/kb/2515hq.html

The only thing that's missing in the above,
as of original version 6.2,
is the check-box for "Use submission port (587)"
which you will clearly see on your screen, however.

In the [new] "Comcast" personality, enter your Comcast user name,
enter the Comcast SMTP server name, no SSL ("Never"),
check-mark both the "587" box and "Allow authentication";
go back to "Sending Mail" options
and choose your Comcast personality name
under "SMTP Relay Personality"

Check-mark "Use Relay Personality"
for Dominant (or any other) personalities.

Now send mail.

--

On Mon, 04 Aug 2008 22:27:22 -0500, "John H Meyers" <jhmeyers@nomail.invalid>
wrote:

>What does "failed" mean? You are writing to people
>who can not see what you are doing,
>so you need to be a bit more descriptive

I got mixed up with incoming and out going user names (Surewest and Comcast).
I am starting all over again, creating a new personality after I downloading
Eudora "old" 6.2 version manual.

>See:
>http://www.eudora.com/techsupport/tu...onalities.html
>http://www.eudora.com/techsupport/tu...mtp_relay.html
>
>Your Eudora manual also shows what to do
>(when creating a personality),
>profusely illustrated with pictures, under:
>
>"Using Multiple Personalities
>(Sponsored and Paid modes only)"
>
>Manuals and guides: http://www.eudora.com/email/docs/
>http://www.eudora.com/techsupport/manuals.html
>
>Old manuals: http://www.eudora.com/techsupport/kb/2515hq.html

Downloading this manual now.
>
>The only thing that's missing in the above,
>as of original version 6.2,
>is the check-box for "Use submission port (587)"
>which you will clearly see on your screen, however.
>
>In the [new] "Comcast" personality, enter your Comcast user name,
>enter the Comcast SMTP server name, no SSL ("Never"),
>check-mark both the "587" box and "Allow authentication";
>go back to "Sending Mail" options
>and choose your Comcast personality name
>under "SMTP Relay Personality"
>
>Check-mark "Use Relay Personality"
>for Dominant (or any other) personalities.
>
>Now send mail.

I will read the manual and start again come back to you tomorrow. Thanks again.
I appreciate it.