AT&T DSL Unable to send from Eudora - Eudora

This is a discussion on AT&T DSL Unable to send from Eudora - Eudora ; I switched to AT&T's DSL last week. It appears they have a new SMTP Authentication policy and after reading MANY BB posts on similar problems with other ISPs, I have seen no instructions that will work for me. I can't ...

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AT&T DSL Unable to send from Eudora

  1. Default AT&T DSL Unable to send from Eudora

    I switched to AT&T's DSL last week. It appears they have a new SMTP
    Authentication policy and after reading MANY BB posts on similar problems
    with other ISPs, I have seen no instructions that will work for me. I can't
    send thru their SMTP - always get an error message no matter how I configure
    the Account.

    I am able to receive via POP3 ok!

    Had no trouble using Eudora with Mediacom High Speed Internet (Cable) for
    about 5 years. Just trouble with Mediacom itself.

    I downloaded and am using EUDORA 7.1. Tried to upgrade to "paid" mode to
    get tech support, but find they no longer have any support and you can't
    upgrade to "paid" mode.

    Anyone out there have any luck with AT&T DSL?

    LH




  2. Default Re: AT&T DSL Unable to send from Eudora

    On Mon, 22 Sep 2008 22:57:27 -0400, "James H West" <jwest212@att.net>
    wrote:

    >I switched to AT&T's DSL last week. It appears they have a new SMTP
    >Authentication policy and after reading MANY BB posts on similar problems
    >with other ISPs, I have seen no instructions that will work for me. I can't
    >send thru their SMTP - always get an error message no matter how I configure
    >the Account.
    >
    >I am able to receive via POP3 ok!
    >
    >Had no trouble using Eudora with Mediacom High Speed Internet (Cable) for
    >about 5 years. Just trouble with Mediacom itself.
    >
    >I downloaded and am using EUDORA 7.1. Tried to upgrade to "paid" mode to
    >get tech support, but find they no longer have any support and you can't
    >upgrade to "paid" mode.
    >
    >Anyone out there have any luck with AT&T DSL?
    >
    >LH
    >
    >

    I have ATT DSL through my local ISP. It works perfevtly fine sending
    and receiving. Are you using a DSL modem with a router or just the
    modem?
    --

    Vintage Burgundy 65 Fastback 2+2, 289 OEM 4bbl, Custom C4,
    OEM front disc/rear drum P/R&P, 16x8" V40s, BFG gForce
    T/A skins. Cobra drop, halogen and LED lighting.

  3. Default Re: AT&T DSL Unable to send from Eudora

    On Mon, 22 Sep 2008 21:57:27 -0500, James H West wrote:

    > I switched to AT&T's DSL last week. It appears they have a new SMTP
    > Authentication policy and after reading MANY BB posts on similar problems
    > with other ISPs, I have seen no instructions that will work for me.


    Anything which works for Outlook Express generally works with Eudora:
    http://eudorabb.qualcomm.com/showpost.php?p=37616
    (explains SSL, "port numbers," and "relay personality," when required)

    Specific settings can be translated for you here, non-specific talk can not.

    > I can't send thru their SMTP - always get an error message


    Specific message details can be ****yzed here,
    and action suggested; non-specific talk can not.

    > I am able to receive via POP3 ok!


    The water coming into one's household plumbing has (hopefully)
    no connection to the water going out

    Neither does picking up incoming postal mail
    vs. dropping off outgoing postal mail,
    nor does POP vs. SMTP.

    > I downloaded and am using EUDORA 7.1. Tried to upgrade to "paid" mode
    > to get tech support, but find they no longer have any support


    True.

    > and you can't upgrade to "paid" mode.


    Not true; just look "outside the box"
    http://groups.google.com/group/comp....939b06b774462a

    Qualcomm stopped accepting any money for Eudora in April 2007,
    let all prior "support" obligations expire in October 2007,
    and excluded the royalty-encumbered "X1" feature from downloads in July 2008;
    the only thing they didn't yet do was update the last free "Paid" registration
    that they gave away, which was then good for any version up through 5.2.1
    http://www.eudora.com/techsupport/kb/2759hq.html

    > Anyone out there have any luck with AT&T DSL?


    Someone has responded.
    If their settings are posted and work for you, then you're in luck;
    otherwise offer more detailed info to get more detailed help.

    --

  4. Default Re: AT&T DSL Unable to send from Eudora

    ---------------------------------------------------------------------------------------------------
    "John H Meyers" <jhmeyers@nomail.invalid> wrote in message
    newsp.uhx3ajdknn735j@miu.edu...
    On Mon, 22 Sep 2008 21:57:27 -0500, James H West wrote:

    > I switched to AT&T's DSL last week. It appears they have a new SMTP
    > Authentication policy and after reading MANY BB posts on similar problems
    > with other ISPs, I have seen no instructions that will work for me.


    Anything which works for Outlook Express generally works with Eudora:
    http://eudorabb.qualcomm.com/showpost.php?p=37616
    (explains SSL, "port numbers," and "relay personality," when required)

    Specific settings can be translated for you here, non-specific talk can not.

    > I can't send thru their SMTP - always get an error message


    Specific message details can be ****yzed here,
    and action suggested; non-specific talk can not.

    > I am able to receive via POP3 ok!


    The water coming into one's household plumbing has (hopefully)
    no connection to the water going out

    Neither does picking up incoming postal mail
    vs. dropping off outgoing postal mail,
    nor does POP vs. SMTP.

    > I downloaded and am using EUDORA 7.1. Tried to upgrade to "paid" mode
    > to get tech support, but find they no longer have any support


    True.

    > and you can't upgrade to "paid" mode.


    Not true; just look "outside the box"
    http://groups.google.com/group/comp....939b06b774462a

    Qualcomm stopped accepting any money for Eudora in April 2007,
    let all prior "support" obligations expire in October 2007,
    and excluded the royalty-encumbered "X1" feature from downloads in July
    2008;
    the only thing they didn't yet do was update the last free "Paid"
    registration
    that they gave away, which was then good for any version up through 5.2.1
    http://www.eudora.com/techsupport/kb/2759hq.html

    > Anyone out there have any luck with AT&T DSL?


    Someone has responded.
    If their settings are posted and work for you, then you're in luck;
    otherwise offer more detailed info to get more detailed help.

    -- =
    ===========================================================
    John, Thanks for your prompt reply!!!

    I'm new at the BB stuff, please forgive me if I'm doing it wrong.

    I had aleady downloaded your "Anything which works for Outlook Express
    generally
    works with Eudora:" piece and have tried to the best of MY ability to work
    it out. Without luck!

    I hope you would be able to give specific directions for configuring Eudora
    7.1 by using the info
    at the following AT&T link, "How To: Verify my Email Accounr Settings in
    Outlook Express":

    http://support.att.net/bellsouth/asp...2D43b00476eabb

    I have OE working using the above parameters.

    I Work for our Homeowners Association and I really need all the hundreds of
    addresses, filters,
    and the redirect feature of Eudora back on line quickly!

    I would sure appreciate any help you can provid.

    Thanks, Jim



  5. Default Re: AT&T DSL Unable to send from Eudora


    "James H West" <jwest212@att.net> wrote in message
    news:F6cCk.1436$c45.884@nlpi065.nbdc.sbc.com...
    > ---------------------------------------------------------------------------------------------------
    > "John H Meyers" <jhmeyers@nomail.invalid> wrote in message
    > newsp.uhx3ajdknn735j@miu.edu...
    > On Mon, 22 Sep 2008 21:57:27 -0500, James H West wrote:
    > -- =
    > ===========================================================

    John,

    After you go to

    http://support.att.net/bellsouth/asp...2D43b00476eabb

    PLease sscroll down to "Solutions" and then select "att.net" and click
    "continue" or what ever. I didn't realize that I was still on the same URL!

    Sorry, Jim



  6. Default Re: AT&T DSL Unable to send from Eudora

    "James H West" <jwest212@att.net> wrote in
    news:YWYBk.1082$x%.113@nlpi070.nbdc.sbc.com:

    > I switched to AT&T's DSL last week. It appears they have a
    > new SMTP Authentication policy and after reading MANY BB
    > posts on similar problems with other ISPs, I have seen no
    > instructions that will work for me. I can't send thru their
    > SMTP - always get an error message no matter how I
    > configure the Account.
    >
    > I am able to receive via POP3 ok!
    >
    > Had no trouble using Eudora with Mediacom High Speed
    > Internet (Cable) for about 5 years. Just trouble with
    > Mediacom itself.
    >
    > I downloaded and am using EUDORA 7.1. Tried to upgrade to
    > "paid" mode to get tech support, but find they no longer
    > have any support and you can't upgrade to "paid" mode.
    >
    > Anyone out there have any luck with AT&T DSL?
    >
    > LH
    >


    No with AT&T. Yes after SBC renamed itself ATT and really took
    over the operations.

    Yesterday, there were problems ~ 9 PM Eastern time.

    Today I could not send email (timeouts) from 9:39 AM until
    4:29 PM.

    On a typical workday, slooow response / no response early to
    mid-morning, and again in the evening (8-ish or so).

    J
    --
    Replies to: Nherr1professor2doktor31109(at)Oyahoo(dot)Tcom

  7. Default How to make SMTP settings

    On Tue, 23 Sep 2008 15:30:53 -0500, James H West wrote:

    > After you go to [url deleted]
    > Please scroll down to "Solutions" and then select "att.net"
    > and click "continue" or whatever.


    That info can only be viewed by the subscriber, unfortunately,
    after logging in. It would seem that without thinking,
    these companies first announce that they "don't support" things,
    then they make it quite difficult for any third party
    to render effective support, by not having any way
    for a third party to see the instructions!

    Fortunately, only a few pieces of information are needed:

    o Outgoing (SMTP) server name (abcd.efg.xyz)
    o User name (just "me" or do they demand "me@this.net"?)
    o Port number (always either 25, 587, or 465)
    o Use SSL? (yes/no)
    o Authentication is always required.

    Translating SMTP port number and "Use SSL?"
    into Eudora settings:

    Port Secure Sockets when Sending (SSL)
    --- ---------------------------------------
    25 "None" or "Required, STARTTLS" Note (a)
    587 "None" or "Required, STARTTLS" Note (b)
    465 "Required, Alternate Port" Note (a)
    Notes:
    (a) Un-check "Use submission port (587)"
    (b) Check "Use submission port (587)"
    Always check "Authentication allowed"!

    I recommend always using the "Tools" | "Personalities" window
    to make these settings -- in the leftmost "Persona" column,
    right-click any personality (including "Dominant"), select "Properties";
    now everything you need to set is in the "Generic Properties" tab.

    Important:

    Each personality can have only one "user name" (and one password);
    if receiving POP mail and sending outgoing SMTP mail
    require different user names (or passwords),
    then a separate personality is required for SMTP,
    which you can "link" to the POP personality
    (or even to all the POP personalities).

    The additional check box
    "Use relay personality, if defined" is that "link" --
    it tells Eudora, when sending mail for one POP personality,
    to "borrow" another personality's SMTP settings and ignore its own.

    Therefore, be sure to select as "SMTP Relay Personality,"
    in the middle of the main "Sending Mail" options,
    the personality which contains the SMTP settings
    that you really want to use, and be sure to check "Use relay"
    in all POP personalities which you want to borrow those settings.


    Any time that things "don't work,"
    specific content of notifications or messages
    is essential to understanding the problem.

    --

  8. Default Re: How to make SMTP settings


    "John H Meyers" <jhmeyers@nomail.invalid> wrote in message
    newsp.uhyioxz3nn735j@miu.edu...
    > On Tue, 23 Sep 2008 15:30:53 -0500, James H West wrote:
    >
    >> After you go to [url deleted]
    >> Please scroll down to "Solutions" and then select "att.net"
    >> and click "continue" or whatever.

    >
    > That info can only be viewed by the subscriber, unfortunately,
    > after logging in. It would seem that without thinking,
    > these companies first announce that they "don't support" things,
    > then they make it quite difficult for any third party
    > to render effective support, by not having any way
    > for a third party to see the instructions!
    >
    > Fortunately, only a few pieces of information are needed:
    >
    > o Outgoing (SMTP) server name (abcd.efg.xyz)
    > o User name (just "me" or do they demand "me@this.net"?)
    > o Port number (always either 25, 587, or 465)
    > o Use SSL? (yes/no)
    > o Authentication is always required.
    >
    > Translating SMTP port number and "Use SSL?"
    > into Eudora settings:
    >
    > Port Secure Sockets when Sending (SSL)
    > --- ---------------------------------------
    > 25 "None" or "Required, STARTTLS" Note (a)
    > 587 "None" or "Required, STARTTLS" Note (b)
    > 465 "Required, Alternate Port" Note (a)
    > Notes:
    > (a) Un-check "Use submission port (587)"
    > (b) Check "Use submission port (587)"
    > Always check "Authentication allowed"!
    >
    > I recommend always using the "Tools" | "Personalities" window
    > to make these settings -- in the leftmost "Persona" column,
    > right-click any personality (including "Dominant"), select "Properties";
    > now everything you need to set is in the "Generic Properties" tab.
    >
    > Important:
    >
    > Each personality can have only one "user name" (and one password);
    > if receiving POP mail and sending outgoing SMTP mail
    > require different user names (or passwords),
    > then a separate personality is required for SMTP,
    > which you can "link" to the POP personality
    > (or even to all the POP personalities).
    >
    > The additional check box
    > "Use relay personality, if defined" is that "link" --
    > it tells Eudora, when sending mail for one POP personality,
    > to "borrow" another personality's SMTP settings and ignore its own.
    >
    > Therefore, be sure to select as "SMTP Relay Personality,"
    > in the middle of the main "Sending Mail" options,
    > the personality which contains the SMTP settings
    > that you really want to use, and be sure to check "Use relay"
    > in all POP personalities which you want to borrow those settings.
    >
    >
    > Any time that things "don't work,"
    > specific content of notifications or messages
    > is essential to understanding the problem.
    >
    > --

    John, Here is what I extracted from the url I sent you....

    MS Outlook Express (6.00.2900.5512) Configuration
    Currently working with my AT&T DSL connection.

    ACCOUNT PROPRTIES
    -----------------
    General TAB
    ===========
    Mail Account-----
    [ AT&T ]

    User Information-----
    Name: [Joe Blow ]
    Organiztion: [ ]
    Email address: [ joeblow@att.net ]
    Reply address: [ ]
    [X] Include this account when receiving mail or synchronizing

    Servers TAB
    ===========
    Server Information-----
    My incoming mail server is a [ POP3 ] server
    Incoming mail (POP3): [ fpostoffice.isp.att.net ]
    Outgoing mail (SMTP): [ fmailhost.isp.att.net ]

    Incoming Mail Server-----
    Account name: [ joeblow@att.net ]
    Password: [ ******** ]
    [X] Remember password
    [ ] Log on using Secure Password Authentication

    Outgoing Mail Server-----
    [X] My server requires authentication

    Advanced TAB
    ============
    Server Port Numbers-----
    Outgoing mail (SMTP): [ 465 ]
    [X] This server requires a secure connection (SSL)
    Incoming mail (POP3): [ 995 ]
    [X] This server requires a secure connection (SSL)
    Server Timeouts-----
    (defaults)
    Sending-----
    (defaults)
    Delivery-----
    (defaults)
    -----------------------------------------------------------------------------------
    AT&T seems to be pretty screwed up here in the South East since they took
    over
    Bell South. Their Web pages are half AT&T and haf Bellsouth with an AT&T
    logo
    in the upper left corner. Some links I wanted to follow do not work or
    return you
    to the same page. I hope they get their act together. Can't get to the info
    on setting
    up their promised Backup Dial connection nor their Personal Web pages and
    FTP etc.

    Jim



  9. Default Re: How to make SMTP settings

    On Tue, 23 Sep 2008 19:03:47 -0500, James H West wrote:

    > MS Outlook Express (6.00.2900.5512) Configuration
    > Currently working with my AT&T DSL connection.
    > Email address: [ joeblow@att.net ]


    > My incoming mail server is a [ POP3 ] server
    > Incoming mail (POP3): [ fpostoffice.isp.att.net ]
    > Outgoing mail (SMTP): [ fmailhost.isp.att.net ]
    > Account name: [ joeblow@att.net ]


    > Outgoing Mail Server-----
    > [X] My server requires authentication


    ----------------------
    With "Settings" saying
    "Use same settings as my incoming mail server"???
    ----------------------


    > Server Port Numbers-----
    > Outgoing mail (SMTP): [ 465 ]
    > [X] This server requires a secure connection (SSL)
    > Incoming mail (POP3): [ 995 ]
    > [X] This server requires a secure connection (SSL)



    All the same for one single personality in Eudora, then;
    same server names of course,
    make sure "user name" is "joeblow@att.net"
    select "Required, Alternate Port"
    for both "Secure Sockets when Receiving"
    and "Secure Sockets when Sending,"
    "allow authentication" checked,
    "use relay" unchecked.

    Post details of messages/bounces, if any
    (and "Eudora.log" if it shows further details),
    or if it works, did anything formerly set need a tweak?

    If password problem: "Special" | "Forget Password(s)"
    then try again.

    Have contents of "In"/"Out" been kept from growing huge
    by transferring old mail to other mailboxes?
    (and emptying "Trash" mailbox)?

    If you have only this one personality, and don't mind
    re-entering all settings, you could rename "Eudora.ini"
    to "Eudora.ini.001" say, while Eudora is closed,
    then re-enter settings afresh in Eudora, thus ruling out
    any possibility of unknown old settings causing problems.

    Good luck!

    --

  10. Default Re: How to make SMTP settings

    On Tue, 23 Sep 2008 19:03:47 -0500, for James H West:

    Speaking of the Devil himself:
    http://www.dslreports.com/forum/r210...ng-mail-server

    Are you in "BellSouth" territory? If not, which original company?

    --

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