Touchpad problem on Lenovo 3000 N200 (XP Pro) - Hardware

This is a discussion on Touchpad problem on Lenovo 3000 N200 (XP Pro) - Hardware ; Just bought a new laptop at microCenter the other day. Picked up a Lenovo 3000 N200 widescreen. It was one of very few still offered with WIn XP and not Vista. Had something interesting happen with it, though. One of ...

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Touchpad problem on Lenovo 3000 N200 (XP Pro)

  1. Default Touchpad problem on Lenovo 3000 N200 (XP Pro)

    Just bought a new laptop at microCenter the other day. Picked up a Lenovo
    3000 N200 widescreen. It was one of very few still offered with WIn XP and
    not Vista. Had something interesting happen with it, though. One of the
    things that always annoys me with laptops is that the default for the touch
    pad is to have "tapping" enabled. I realize lots of people like it, but it
    drives me nuts. Anyway, I went in to the Mouse Properties panel to turn the
    thing off. When the panel opened, it identified the device as a normal PS2
    Mouse. Even had the picture of the mouse on it. That was in the "Buttons"
    tab. Went to the "Device Settings" tab and it also said I had a mouse, not
    a Synaptics device. Clicking on "Settings" in that tab only showed the
    options for the "Buttons". Fine, I'd seen that before and it usually
    indicates that the wrong driver was installed. Downloaded and installed the
    driver from the Lenovo site but nothing changed. Went into the "Hardware"
    tab and it showed that the device was a Synaptic device and gave the date
    for the current driver. Nothing I did made the thing realize I had a
    touchpad and not a mouse. Today, I finally gave up and went back to the
    shop. The first tech support guy couldn't do any more than I did.

    Curious, I went over to the display unit. This one displayed what I
    expected! It showed a touchpad everywhere, and gave me the right options in
    the Settings tab. The drivers and the dates were the same on my machine and
    the display. Brought the tech guy over and showed him the difference
    between the 2 machines. Nothing he tried could get mine to display the
    right options. Nothing could get it to recognize it had a touchpad and not
    a mouse. Pulling at straws, he pulled the drive out of the demo box and put
    it in my box. It STILL showed that it had a mouse, not a touchpad! Put my
    drive in the demo box and it the demo machine displayed properly! They got
    2 different machines out of stock and they both displayed mice, not
    touchpads! After spending nearly a day messing with the things, they didn't
    manage to get any farther. I understand they even called Lenovo and their
    tech support knew of no problems. (I would have called but they wanted $100
    for an "after sale" service phone call!) Anyway, I told the shop I'd take
    the demo box as it had only been on display for a couple weeks. They moved
    my drive into it and I went on my way.

    But I'm still curious. Does anyone know what was going on? The tech guys
    figured some sort of hardware problem since swapping drives around and
    changing drivers didn't make any difference. It's a great box otherwise,
    but I beat on this problem for 2 days! I've been around for a while and
    built lots of computers having built my first PC from Heathkit. I probably
    still have a CPM cassette tape around here somewhere. The paper tapes
    disintegrated some time ago! Seen tons of weird stuff but this had me
    buffaloed...



  2. Default Re: Touchpad problem on Lenovo 3000 N200 (XP Pro)

    On Thu, 1 Nov 2007 23:02:08 -0600, "Robert Barker"
    <cowboy_bob99@hotmail.com> wrote:

    >Just bought a new laptop at microCenter the other day. Picked up a Lenovo
    >3000 N200 widescreen. It was one of very few still offered with WIn XP and
    >not Vista. Had something interesting happen with it, though. One of the
    >things that always annoys me with laptops is that the default for the touch
    >pad is to have "tapping" enabled. I realize lots of people like it, but it
    >drives me nuts. Anyway, I went in to the Mouse Properties panel to turn the
    >thing off. When the panel opened, it identified the device as a normal PS2
    >Mouse. Even had the picture of the mouse on it. That was in the "Buttons"
    >tab. Went to the "Device Settings" tab and it also said I had a mouse, not
    >a Synaptics device. Clicking on "Settings" in that tab only showed the
    >options for the "Buttons". Fine, I'd seen that before and it usually
    >indicates that the wrong driver was installed. Downloaded and installed the
    >driver from the Lenovo site but nothing changed. Went into the "Hardware"
    >tab and it showed that the device was a Synaptic device and gave the date
    >for the current driver. Nothing I did made the thing realize I had a
    >touchpad and not a mouse. Today, I finally gave up and went back to the
    >shop. The first tech support guy couldn't do any more than I did.
    >
    >Curious, I went over to the display unit. This one displayed what I
    >expected! It showed a touchpad everywhere, and gave me the right options in
    >the Settings tab. The drivers and the dates were the same on my machine and
    >the display. Brought the tech guy over and showed him the difference
    >between the 2 machines. Nothing he tried could get mine to display the
    >right options. Nothing could get it to recognize it had a touchpad and not
    >a mouse. Pulling at straws, he pulled the drive out of the demo box and put
    >it in my box. It STILL showed that it had a mouse, not a touchpad! Put my
    >drive in the demo box and it the demo machine displayed properly! They got
    >2 different machines out of stock and they both displayed mice, not
    >touchpads! After spending nearly a day messing with the things, they didn't
    >manage to get any farther. I understand they even called Lenovo and their
    >tech support knew of no problems. (I would have called but they wanted $100
    >for an "after sale" service phone call!) Anyway, I told the shop I'd take
    >the demo box as it had only been on display for a couple weeks. They moved
    >my drive into it and I went on my way.
    >
    >But I'm still curious. Does anyone know what was going on? The tech guys
    >figured some sort of hardware problem since swapping drives around and
    >changing drivers didn't make any difference. It's a great box otherwise,
    >but I beat on this problem for 2 days! I've been around for a while and
    >built lots of computers having built my first PC from Heathkit. I probably
    >still have a CPM cassette tape around here somewhere. The paper tapes
    >disintegrated some time ago! Seen tons of weird stuff but this had me
    >buffaloed...
    >


    I'm thinking different BIOS in demo unit,
    or different setting(s) in BIOS in demo unit.

    -JS

  3. Default Re: Touchpad problem on Lenovo 3000 N200 (XP Pro)

    "Question Authority" <js@home.org> wrote in message
    news:j9upi3tg7fff8dt2qq00382kvsk0dn3nrd@4ax.com...
    > On Thu, 1 Nov 2007 23:02:08 -0600, "Robert Barker"
    > <cowboy_bob99@hotmail.com> wrote:
    >
    >>Just bought a new laptop at microCenter the other day. Picked up a Lenovo
    >>3000 N200 widescreen. It was one of very few still offered with WIn XP
    >>and
    >>not Vista. Had something interesting happen with it, though. One of the
    >>things that always annoys me with laptops is that the default for the
    >>touch
    >>pad is to have "tapping" enabled. I realize lots of people like it, but
    >>it
    >>drives me nuts. Anyway, I went in to the Mouse Properties panel to turn
    >>the
    >>thing off. When the panel opened, it identified the device as a normal
    >>PS2
    >>Mouse. Even had the picture of the mouse on it. That was in the
    >>"Buttons"
    >>tab. Went to the "Device Settings" tab and it also said I had a mouse,
    >>not
    >>a Synaptics device. Clicking on "Settings" in that tab only showed the
    >>options for the "Buttons". Fine, I'd seen that before and it usually
    >>indicates that the wrong driver was installed. Downloaded and installed
    >>the
    >>driver from the Lenovo site but nothing changed. Went into the "Hardware"
    >>tab and it showed that the device was a Synaptic device and gave the date
    >>for the current driver. Nothing I did made the thing realize I had a
    >>touchpad and not a mouse. Today, I finally gave up and went back to the
    >>shop. The first tech support guy couldn't do any more than I did.
    >>
    >>Curious, I went over to the display unit. This one displayed what I
    >>expected! It showed a touchpad everywhere, and gave me the right options
    >>in
    >>the Settings tab. The drivers and the dates were the same on my machine
    >>and
    >>the display. Brought the tech guy over and showed him the difference
    >>between the 2 machines. Nothing he tried could get mine to display the
    >>right options. Nothing could get it to recognize it had a touchpad and
    >>not
    >>a mouse. Pulling at straws, he pulled the drive out of the demo box and
    >>put
    >>it in my box. It STILL showed that it had a mouse, not a touchpad! Put
    >>my
    >>drive in the demo box and it the demo machine displayed properly! They
    >>got
    >>2 different machines out of stock and they both displayed mice, not
    >>touchpads! After spending nearly a day messing with the things, they
    >>didn't
    >>manage to get any farther. I understand they even called Lenovo and their
    >>tech support knew of no problems. (I would have called but they wanted
    >>$100
    >>for an "after sale" service phone call!) Anyway, I told the shop I'd take
    >>the demo box as it had only been on display for a couple weeks. They
    >>moved
    >>my drive into it and I went on my way.
    >>
    >>But I'm still curious. Does anyone know what was going on? The tech guys
    >>figured some sort of hardware problem since swapping drives around and
    >>changing drivers didn't make any difference. It's a great box otherwise,
    >>but I beat on this problem for 2 days! I've been around for a while and
    >>built lots of computers having built my first PC from Heathkit. I
    >>probably
    >>still have a CPM cassette tape around here somewhere. The paper tapes
    >>disintegrated some time ago! Seen tons of weird stuff but this had me
    >>buffaloed...
    >>

    >
    > I'm thinking different BIOS in demo unit,
    > or different setting(s) in BIOS in demo unit.
    >
    > -JS


    Can't think of a BIOS setting that would matter. However, I'll head over to
    the shop tomorrow and check BIOS versions...



  4. Default Re: Touchpad problem on Lenovo 3000 N200 (XP Pro)

    Robert Barker <cowboy_bob99@hotmail.com> wrote:
    > "Question Authority" <js@home.org> wrote in message
    > news:j9upi3tg7fff8dt2qq00382kvsk0dn3nrd@4ax.com...
    >> On Thu, 1 Nov 2007 23:02:08 -0600, "Robert Barker"
    >> <cowboy_bob99@hotmail.com> wrote:
    >>
    >>>Just bought a new laptop at microCenter the other day. Picked up a Lenovo
    >>>3000 N200 widescreen. It was one of very few still offered with WIn XP
    >>>and
    >>>not Vista. Had something interesting happen with it, though. One of the
    >>>things that always annoys me with laptops is that the default for the
    >>>touch
    >>>pad is to have "tapping" enabled. I realize lots of people like it, but
    >>>it
    >>>drives me nuts. Anyway, I went in to the Mouse Properties panel to turn
    >>>the
    >>>thing off. When the panel opened, it identified the device as a normal
    >>>PS2
    >>>Mouse. Even had the picture of the mouse on it. That was in the
    >>>"Buttons"
    >>>tab. Went to the "Device Settings" tab and it also said I had a mouse,
    >>>not
    >>>a Synaptics device. Clicking on "Settings" in that tab only showed the
    >>>options for the "Buttons". Fine, I'd seen that before and it usually
    >>>indicates that the wrong driver was installed. Downloaded and installed
    >>>the
    >>>driver from the Lenovo site but nothing changed. Went into the "Hardware"
    >>>tab and it showed that the device was a Synaptic device and gave the date
    >>>for the current driver. Nothing I did made the thing realize I had a
    >>>touchpad and not a mouse. Today, I finally gave up and went back to the
    >>>shop. The first tech support guy couldn't do any more than I did.
    >>>
    >>>Curious, I went over to the display unit. This one displayed what I
    >>>expected! It showed a touchpad everywhere, and gave me the right options
    >>>in
    >>>the Settings tab. The drivers and the dates were the same on my machine
    >>>and
    >>>the display. Brought the tech guy over and showed him the difference
    >>>between the 2 machines. Nothing he tried could get mine to display the
    >>>right options. Nothing could get it to recognize it had a touchpad and
    >>>not
    >>>a mouse. Pulling at straws, he pulled the drive out of the demo box and
    >>>put
    >>>it in my box. It STILL showed that it had a mouse, not a touchpad! Put
    >>>my
    >>>drive in the demo box and it the demo machine displayed properly! They
    >>>got
    >>>2 different machines out of stock and they both displayed mice, not
    >>>touchpads! After spending nearly a day messing with the things, they
    >>>didn't
    >>>manage to get any farther. I understand they even called Lenovo and their
    >>>tech support knew of no problems. (I would have called but they wanted
    >>>$100
    >>>for an "after sale" service phone call!) Anyway, I told the shop I'd take
    >>>the demo box as it had only been on display for a couple weeks. They
    >>>moved
    >>>my drive into it and I went on my way.
    >>>
    >>>But I'm still curious. Does anyone know what was going on? The tech guys
    >>>figured some sort of hardware problem since swapping drives around and
    >>>changing drivers didn't make any difference. It's a great box otherwise,
    >>>but I beat on this problem for 2 days! I've been around for a while and
    >>>built lots of computers having built my first PC from Heathkit. I
    >>>probably
    >>>still have a CPM cassette tape around here somewhere. The paper tapes
    >>>disintegrated some time ago! Seen tons of weird stuff but this had me
    >>>buffaloed...
    >>>

    >>
    >> I'm thinking different BIOS in demo unit,
    >> or different setting(s) in BIOS in demo unit.
    >>
    >> -JS

    >
    > Can't think of a BIOS setting that would matter. However, I'll head over to
    > the shop tomorrow and check BIOS versions...
    >
    >

    I'd suspect a different version of the Synaptics controller chip
    that's not recognized by the driver. Lenovo might not even realize
    that the chips are different.

    Jerry

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