Lost USB Reponse after Satellite Pro Recovery

#1 08-26-2008, 08:51 AM

Hi all

Anyone share some words of wisdom on the USB front please?
Had to use recovery CD on Toshiba Satellite Pro M30 after mega virus
infestation.
Now the USB ports don't recognise memory sticks - tried a couple of
different known good sticks to be sure.
Strangely the USB mouse works no problem.
Is this a USB 2 issue?
Anyone know of a fix please - I googled and found something on USB enabling
in the BIOS, but there is no entry for USB that I can see.
Lappy is running WinXP.

TIA

Phil

#2 08-27-2008, 01:27 PM

The first thing I would check is whether the driver for the usb is loaded.
You will be surprise that some recovery programs do ot included certain
drivers. You can check that in Device Manager.

Good Luck

EJM727
"TheScullster" <phil@dropthespam.com> wrote in message
news:-_ednXITCf5tZy7VnZ2dnUVZ8umdnZ2d@eclipse.net.uk...
> Hi all
>
> Anyone share some words of wisdom on the USB front please?
> Had to use recovery CD on Toshiba Satellite Pro M30 after mega virus
> infestation.
> Now the USB ports don't recognise memory sticks - tried a couple of
> different known good sticks to be sure.
> Strangely the USB mouse works no problem.
> Is this a USB 2 issue?
> Anyone know of a fix please - I googled and found something on USB
> enabling in the BIOS, but there is no entry for USB that I can see.
> Lappy is running WinXP.
>
> TIA
>
> Phil
>

#3 08-29-2008, 03:40 AM

"Eugene Maes" wrote

> The first thing I would check is whether the driver for the usb is loaded.
> You will be surprise that some recovery programs do ot included certain
> drivers. You can check that in Device Manager.
>
> Good Luck
>

Thanks Eugene

Pretty sure I checked that the drivers were loaded and that device manager
reported everything was working properly.
My understanding is that the drivers are integral with WinXP - is that not
the case?

Phil

#4 09-24-2008, 01:54 PM

"TheScullster" <phil@dropthespam.com> wrote in message
news:k8CdnQRmktA5OyrVnZ2dnUVZ8uWdnZ2d@eclipse.net. uk...
>
> "Eugene Maes" wrote
>
>> The first thing I would check is whether the driver for the usb is
>> loaded. You will be surprise that some recovery programs do ot included
>> certain drivers. You can check that in Device Manager.
>>
>> Good Luck
>>
>
> Thanks Eugene
>
> Pretty sure I checked that the drivers were loaded and that device manager
> reported everything was working properly.
> My understanding is that the drivers are integral with WinXP - is that not
> the case?
>
> Phil
>

The drivers are installed as default in Win XP,. However when you
make "Restore" depending on a level of corruption - restore might
require to reinstall some applications or divers.

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