Is ControlThink still in business?

#1 07-02-2008, 07:55 PM

Does anyone know if ControlThink is still in business?

I ordered their Z-Wave SDK from their website (via Google Store) a few
days ago and aside from getting notification from Google that my CC
was dinged, I have not heard from them.

I have emailed, left a voice message and called both their sales and
customer service numbers.
I can't reach a live person on the phone and keep getting directed to
voicemail.

Smells like a dead duck to me.

-Randy

#2 07-02-2008, 10:40 PM

On Wed, 2 Jul 2008 16:55:19 -0700 (PDT), RJGraham wrote:
> Does anyone know if ControlThink is still in business?
>
> I ordered their Z-Wave SDK from their website (via Google Store) a few
> days ago and aside from getting notification from Google that my CC
> was dinged, I have not heard from them.
>
> I have emailed, left a voice message and called both their sales and
> customer service numbers.
> I can't reach a live person on the phone and keep getting directed to
> voicemail.
>
> Smells like a dead duck to me.

CEPro reported the Leviton was going to acquire ControlThink. You might check with Leviton.

http://www.cepro.com/article/leviton...trolthink/K354

I don't know if they actual did but it's worth a try.

--
Linux Home Automation Neil Cherry ncherry@linuxha.com
http://www.linuxha.com/ Main site
http://linuxha.blogspot.com/ My HA Blog
Author of: Linux Smart Homes For Dummies

#3 07-03-2008, 08:08 AM

"Neil Cherry" wrote:
>
> CEPro reported the Leviton was going to acquire ControlThink. You might
> check with Leviton.

The plan is for ControlThink to continue to operate as a separate, wholely
owned subsidiary. TTBOMK, there is no intention of merging administration,
sales or support staff. At least that was the plan when they made the merger
announcement.

--

Regards,
Robert L Bass

==============================>
Bass Home Electronics
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
Sales & Tech Support 941-925-8650
Customer Service 941-870-2310
Fax 941-870-3252
==============================>

#4 07-03-2008, 09:06 AM

Chris from ControlThink just posted up on Cocoontech yesterday.

"RJGraham" <surfbytes@gmail.com> wrote in message
news:43d4cd4b-6422-4a9b-a104-4975d13bdf0c@j22g2000hsf.googlegroups.com...
> Does anyone know if ControlThink is still in business?
>
> I ordered their Z-Wave SDK from their website (via Google Store) a few
> days ago and aside from getting notification from Google that my CC
> was dinged, I have not heard from them.
>
> I have emailed, left a voice message and called both their sales and
> customer service numbers.
> I can't reach a live person on the phone and keep getting directed to
> voicemail.
>
> Smells like a dead duck to me.
>
> -Randy
>

#5 07-03-2008, 12:07 PM

> > I have emailed, left a voice message and called both their sales and
> > customer service numbers.
> > I can't reach a live person on the phone and keep getting directed to
> > voicemail.
>
> > Smells like a dead duck to me.
>
> > -Randy

About two hours after posting this message, I got an email from
ControlThink confirming they had shipped my order.

-Randy

#6 07-03-2008, 02:19 PM

or bASShole electronics dist.
http://westflorida.bbb.org/WWWRoot/R...&firm=41001663

"RJGraham" <surfbytes@gmail.com> wrote in message
news:43d4cd4b-6422-4a9b-a104-4975d13bdf0c@j22g2000hsf.googlegroups.com...
> I have emailed, left a voice message and called both their sales and
> customer service numbers.
> I can't reach a live person on the phone and keep getting directed to
> voicemail.
>
> Smells like a dead duck to me.
>
> -Randy
>

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