Re: Questions on Keywords - IMAP

This is a discussion on Re: Questions on Keywords - IMAP ; (crossposted to comp.mail.pine and comp.mail.imap since maybe someone on c.m.i will know the answer to the questions I ask below) Sur 2006-03-13, Mark Crispin skribis: > On Mon, 13 Mar 2006, Harald Schoen wrote: >> >> - Pine help says ...

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Re: Questions on Keywords

  1. Default Re: Questions on Keywords

    (crossposted to comp.mail.pine and comp.mail.imap since maybe
    someone on c.m.i will know the answer to the questions I ask
    below)

    Sur 2006-03-13, Mark Crispin skribis:
    > On Mon, 13 Mar 2006, Harald Schoen wrote:
    >>
    >> - Pine help says there are a number of commonly used keywords.
    >> What are these and what do they mean?

    >
    > I don't know if there is an RFC out yet; but there was a draft
    > document floating around that listed some. All of these were
    > names that started with $ and were specially recognized by
    > software.
    >
    > Keywords that do not begin with $ are all for the human user's
    > exclusive use.


    I didn't know that that was what the $ means -- is this
    documented somewhere? If so, I'll mention it on my pages where I
    discuss IMAP keywords and change the keywords that I use, which
    I list here:

    <http://www.ii.com/internet/messaging/pine/sharing/#keywords>

    The draft that Mark refers to used to be:

    Common IMAP Keywords
    <http://www.ietf.org/internet-drafts/draft-melnikov-imap-keywords-03.txt>

    But it's not available at the moment -- does anyone know what's
    going on with that?


    >> - Where's a Keyword stored when it's set on a message? I once
    >> set a keyword on a message and viewed the message using the
    >> "full header" command but couldn't find any difference.

    >
    > It is stored in the message's metadata, not in the message
    > itself.


    Note that some mailbox formats, for example mbox when used with a
    UW IMAP server, store the metadata in the headers. I discuss this
    here:

    Procmail Quick Start: Setting Keywords or Labels
    <http://www.ii.com/internet/robots/procmail/qs/#keywords>


    >> - Related to the above: How are keywords transmitted along
    >> with a message? Is the Keyword concept a generally accepted
    >> standard?

    >
    > Keywords are part of the IMAP standard. They are NOT
    > transmitted in a message; they are strictly tags that the user
    > receiving the message can attach to the message.


    Note that keywords can be "transmitted" with a message if the
    message is transported via the IMAP protocol, e.g., from one IMAP
    mailbox to another.

    Also note that delivery agents, such as Procmail and Sieve, can
    be used to set keywords. I do this extensively with Sieve's
    'addflag' command. Details are here:

    SIEVE Email Filtering: IMAP flag Extension
    <http://www.faqs.org/ftp/pub/internet-drafts/draft-ietf-sieve-imapflags-03.txt>

    and an example is here:

    Using a MaybeSpam Mailbox
    <http://deflexion.com/2006/01/using-maybespam-mailbox>


    >> - Is there any correspondence between keywords and special
    >> tags used by Outlook (e.g. categories, flags, follow-ups)?
    >> I.e. can I use Pine to check and process these special
    >> features?

    >
    > I don't know. Keywords are a standard part of IMAP, but who
    > knows what Outlook uses.


    Whenever I need to investigate something like this, which I
    recently did with the Opera 9 Preview, I use the client (e.g.,
    Opera or Outlook) to access an mbox-formatted mailbox on a UW
    IMAP server and set each tag/category/flag on a separate message.
    Then I quit the client and ssh to the UW IMAP server and look at
    the raw mbox (e.g., using 'less mboxname'. If IMAP keywords are
    being used, they should be in X-Keywords headers.

    I've written more about IMAP keywords in the following.

    Power Pine: Setting Up Keywords (Labels)
    <http://www.ii.com/internet/messaging/pine/pc/#keywords>

    IMAP Service Providers section
    <http://www.ii.com/internet/messaging/imap/isps/#keywords>

    Hope this helps,
    Nancy

    --
    Nancy McGough ~ <http://www.ii.com> ~ <http://deflexion.com>

  2. Default Re: Questions on Keywords

    On Tue, 14 Mar 2006, NM Public wrote:
    >> Keywords that do not begin with $ are all for the human user's exclusive
    >> use.

    > I didn't know that that was what the $ means -- is this documented somewhere?


    It's a convention, and not enforced in the protocol. The idea was that
    all keywords which would have special meaning to some software would be
    start with $, and be registered someplace. Similarly, all keywords which
    do not start with $ would be solely for humans.

    Alexey's document was supposed to detail this. I'm distressed to see that
    it's gone. I'll ask Alexey about it when I see him in a couple of weeks.

    > Note that some mailbox formats, for example mbox when used with a UW IMAP
    > server, store the metadata in the headers.


    That doesn't matter. As with Status: and other metadata headers, it is
    removed from the header that is presented to the user. It may appear in
    the header in the file, but the user's question was what he sees when
    viewing full headers. As far as the user is concerned, it doesn't exist
    in the header.

    > Note that keywords can be "transmitted" with a message if the message is
    > transported via the IMAP protocol, e.g., from one IMAP mailbox to another.


    That wasn't the user's question.

    > Also note that delivery agents, such as Procmail and Sieve, can be used to
    > set keywords. I do this extensively with Sieve's 'addflag' command.


    That's only if the delivery agent knows how to set metadata, and/or
    communicates with a delivery agent that knows. That is not always the
    case, and in many cases is not the case.

    I would definitely NOT depend upon a procmail rule that manually adds the
    header line to a traditional UNIX mailbox file, because that can get
    filtered out as part of a system manager reconfiguration of delivery.

    Going through Sieve is (much) better, but that assumes that Sieve is
    installed. That's a big assumption.

    I'm glad that it works for you (it was certainly intended to!); but you
    really need to emphasize the "power user" nature of this in most
    installations. Only on a few installations, which have done the necessary
    technical groundwork, is the capability available in a reliable
    user-accessible way. On most installations, it is either unavailable or
    available only via kludge.

    > Whenever I need to investigate something like this, which I recently did with
    > the Opera 9 Preview, I use the client (e.g., Opera or Outlook) to access an
    > mbox-formatted mailbox on a UW IMAP server and set each tag/category/flag on
    > a separate message. Then I quit the client and ssh to the UW IMAP server and
    > look at the raw mbox (e.g., using 'less mboxname'. If IMAP keywords are being
    > used, they should be in X-Keywords headers.


    This is one of those kludges. It assumes that the site offers shell
    access to the IMAP server (a big assumption) and that the site won't
    change mailbox formats.

    Don't get me wrong. I urge you to continue passing on this information;
    it's good and valuable information for the community. You're doing a
    fantastic service too! [And in case you don't hear it enough, "Thank
    you!!!!"]

    But please remember to have suitable cautionary notes. What works for
    you, a power user with the technical skills to handle a curve ball tossed
    your way, may not work as easily for a novice.

    I don't want people to get the idea that they can copy a procmail script
    that insert X-Keywords into a header and it will just work as
    advertised...

    The good news is that with greater use for keywords, there's greater
    demand. Thus, we can expect that IMAP server implementors and site
    managers will be more likely to put Sieve and other official mechanisms in
    place for keywords to be set during delivery.

    -- Mark --

    http://panda.com/mrc
    Democracy is two wolves and a sheep deciding what to eat for lunch.
    Liberty is a well-armed sheep contesting the vote.

  3. Default Re: Questions on Keywords

    Mark Crispin wrote:
    > On Tue, 14 Mar 2006, NM Public wrote:
    >
    >>Note that keywords can be "transmitted" with a message if the message is
    >>transported via the IMAP protocol, e.g., from one IMAP mailbox to another.

    >
    > That wasn't the user's question.


    Actually, I'm not sure.

    Does "transmitting" mean "sending via SMTP" ?

    Couldn't keywords be sent with a X-Keyword header and eventually a
    content-disposition header ?

    Or perhaps thanks to http://www.ietf.org/rfc/rfc3458.txt ?

    Alexey once mentioned : "There is currently no standard for forwarding
    keywords over SMTP, however some servers like Cyrus LMTP support an
    extension for doing that" -
    http://joseph.randomnetworks.com/arc.../#comment-2220

    There's some demand to send mails with keywords : "But when am I going
    to be able to do this with email, in a way that is recognized by the
    recipient and the sender?" -
    http://www.choiresicha.com/archives/000578.html and that kind of tool
    might be very useful in a corporate/biz environment.

    --
    kael

  4. Default Re: Questions on Keywords

    kael writes:

    > Mark Crispin wrote:
    >> On Tue, 14 Mar 2006, NM Public wrote:
    >>
    >>>Note that keywords can be "transmitted" with a message if the message is
    >>>transported via the IMAP protocol, e.g., from one IMAP mailbox to another.

    >>
    >> That wasn't the user's question.

    >
    > Actually, I'm not sure.
    >
    > Does "transmitting" mean "sending via SMTP" ?


    No, it means "copied or uploaded via IMAP, to some mail folder".

    > Couldn't keywords be sent with a X-Keyword header and eventually a
    > content-disposition header ?


    You may include whatever header pleases you, as part of a message that you
    wish to send via SMTP. When the message gets delivered to the recipient,
    if this header remains intact, and the message is opened by the UW-IMAP
    server, it's likely that this header will be processed accordingly, and the
    message will be marked with the given keywords.

    However, if the message is opened by some other mail handling software, the
    X-Keyword: header will likely to be ignored completely.


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  5. Default Re: Questions on Keywords

    Sam wrote:
    > kael writes:
    >>Mark Crispin wrote:
    >>>On Tue, 14 Mar 2006, NM Public wrote:
    >>>
    >>>>Note that keywords can be "transmitted" with a message if the message is
    >>>>transported via the IMAP protocol, e.g., from one IMAP mailbox to another.
    >>>
    >>>That wasn't the user's question.

    >>
    >>Actually, I'm not sure.
    >>
    >>Does "transmitting" mean "sending via SMTP" ?

    >
    > No, it means "copied or uploaded via IMAP, to some mail folder".


    The original question is slightly ambiguous.

    >>Couldn't keywords be sent with a X-Keyword header and eventually a
    >>content-disposition header ?

    >
    > You may include whatever header pleases you, as part of a message that you
    > wish to send via SMTP. When the message gets delivered to the recipient,
    > if this header remains intact, and the message is opened by the UW-IMAP
    > server, it's likely that this header will be processed accordingly, and the
    > message will be marked with the given keywords.
    >
    > However, if the message is opened by some other mail handling software, the
    > X-Keyword: header will likely to be ignored completely.


    Couldn't headers for keywords be comparable to those from mailing-lists
    as defined by http://www.ietf.org/rfc/rfc2369.txt ?

    Don't IMAP client deal with those headers in a specific manner thanks to
    the ENVELOPE structure ?

    --
    kael

  6. Default Re: Questions on Keywords

    On Tue, 14 Mar 2006, Sam wrote:
    > > Couldn't keywords be sent with a X-Keyword header and eventually a
    > > content-disposition header ?

    > You may include whatever header pleases you, as part of a message that you
    > wish to send via SMTP. When the message gets delivered to the recipient, if
    > this header remains intact, and the message is opened by the UW-IMAP server,
    > it's likely that this header will be processed accordingly, and the message
    > will be marked with the given keywords.


    UW imapd's affiliated mail delivery tools, and several unrelated mail
    delivery tools, go to some length (and in the future will do more) to
    discard metadata headers in SMTP-incoming messages that are destined for
    traditional UNIX format messages.

    Although it is still possible to sneak a metadata header today on some
    sites, it likely will not still work tommorrow. There are too many
    attacks caused by allowing sender-specified metadata. Sites are
    increasingly deploying mail delivery tools that block such headers.

    Nor do you want to allow metadata headers to be transmitted via SMTP. If
    that happened, then anybody could do all sorts of things to your mail
    viewing environment just by sending you a message.

    Note that this problem is specific to traditional UNIX format files, which
    by their nature store metadata in the headers. Most IMAP servers,
    including UW imapd, support other formats which do not store metadata in
    the headers. Some IMAP servers do not support traditional UNIX format at
    all.

    > However, if the message is opened by some other mail handling software,
    > the X-Keyword: header will likely to be ignored completely.


    It's not a software issue; it's a mailbox format issue.

    Thus, a more accurate statement is:

    However, unless the message is delivered to a traditional UNIX format
    mailbox file, the X-Keyword header will likely be ignored complete.
    Other formats, which do not include metadata in headers, are completely
    immune from this attack.

    The bottom line is that playing with metadata headers such as X-Keyword is
    like playing with black magic. It won't always work, it's likely to
    backfire on you, and it may incur the wrath of the sorcerer... ;-)

    -- Mark --

    http://staff.washington.edu/mrc
    Science does not emerge from voting, party politics, or public debate.
    Si vis pacem, para bellum.

  7. Default Re: Questions on Keywords

    kael writes:

    > Sam wrote:
    >
    >>>Couldn't keywords be sent with a X-Keyword header and eventually a
    >>>content-disposition header ?

    >>
    >> You may include whatever header pleases you, as part of a message that you
    >> wish to send via SMTP. When the message gets delivered to the recipient,
    >> if this header remains intact, and the message is opened by the UW-IMAP
    >> server, it's likely that this header will be processed accordingly, and the
    >> message will be marked with the given keywords.
    >>
    >> However, if the message is opened by some other mail handling software, the
    >> X-Keyword: header will likely to be ignored completely.

    >
    > Couldn't headers for keywords be comparable to those from mailing-lists
    > as defined by http://www.ietf.org/rfc/rfc2369.txt ?


    Show me a meaningful RFC that defines a header for holding keywords.

    > Don't IMAP client deal with those headers in a specific manner thanks to
    > the ENVELOPE structure ?


    The RFC2369 headers are not returned by ENVELOPE. Nor BODYSTRUCTURE.



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  8. Default Re: Questions on Keywords

    On Wed, 15 Mar 2006, kael wrote:
    > Couldn't headers for keywords be comparable to those from mailing-lists as
    > defined by http://www.ietf.org/rfc/rfc2369.txt ?


    IMAP keywords have nothing in common with message headers. It is simply
    an artifact of traditional UNIX mailbox format that they are stored in the
    header at all.

    -- Mark --

    http://staff.washington.edu/mrc
    Science does not emerge from voting, party politics, or public debate.
    Si vis pacem, para bellum.

  9. Default Re: Questions on Keywords

    Sur 2006-03-14, Mark Crispin skribis:
    > On Tue, 14 Mar 2006, NM Public wrote:
    >>
    >>> Keywords that do not begin with $ are all for the human
    >>> user's exclusive use.
    >>>

    >> I didn't know that that was what the $ means -- is this
    >> documented somewhere?

    >
    > It's a convention, and not enforced in the protocol. The idea
    > was that all keywords which would have special meaning to some
    > software would be start with $, and be registered someplace.
    > Similarly, all keywords which do not start with $ would be
    > solely for humans.
    >
    > Alexey's document was supposed to detail this. I'm distressed
    > to see that it's gone. I'll ask Alexey about it when I see him
    > in a couple of weeks.


    OK, thanks for the details about the leading '$' -- this explains
    why I felt like Alexey and I were not communicating well when I
    had email with him about the "Common IMAP Keywords" draft. The
    reason I felt that way was because we in fact WERE
    miscommunicating. I was making suggestions for keywords that
    users (i.e. humans) would use, but that's not what those
    leading-$ keywords are for!

    Maybe we need two types of common IMAP keywords:

    Common User IMAP Keywords
    Common Software IMAP Keywords


    >> Note that keywords can be "transmitted" with a message if the
    >> message is transported via the IMAP protocol, e.g., from one
    >> IMAP mailbox to another.

    >
    > That wasn't the user's question.


    The user's question was this: "How are keywords transmitted along
    with a message?"

    To me, it's still not clear what he was asking and I was simply
    trying to make it clear that IMAP keywords should be preserved
    when a message is "transmitted" via the IMAP protocol. As long as
    the target IMAP system supports IMAP keywords, of course.


    >> Also note that delivery agents, such as Procmail and Sieve,
    >> can be used to set keywords. I do this extensively with
    >> Sieve's 'addflag' command.

    >
    > That's only if the delivery agent knows how to set metadata,
    > and/or communicates with a delivery agent that knows. That is
    > not always the case, and in many cases is not the case.
    >
    > I would definitely NOT depend upon a procmail rule that
    > manually adds the header line to a traditional UNIX mailbox
    > file, because that can get filtered out as part of a system
    > manager reconfiguration of delivery.
    >
    > Going through Sieve is (much) better, but that assumes that
    > Sieve is installed. That's a big assumption.
    >
    > I'm glad that it works for you (it was certainly intended to!);
    > but you really need to emphasize the "power user" nature of
    > this in most installations. Only on a few installations, which
    > have done the necessary technical groundwork, is the capability
    > available in a reliable user-accessible way. On most
    > installations, it is either unavailable or available only via
    > kludge.


    OK, I'll update my Procmail page to make it clear that this is a
    "power user" feature and won't necessarily work in future
    versions of UW IMAP.

    One of the reasons that I created my IMAP Service Providers page
    was to get users to demand tools like Sieve and its 'addflag'
    extension. If Sieve is available everywhere, more IMAP clients
    will start supporting Sieve and the ManageSieve protocol, and
    user's will be able to easily control their own server-side
    filtering, especially greenlisting (aka whitelisting).

    [deleted]

    > Don't get me wrong. I urge you to continue passing on this
    > information; it's good and valuable information for the
    > community. You're doing a fantastic service too! [And in case
    > you don't hear it enough, "Thank you!!!!"]


    Thank YOU Mark for all the work you've done on IMAP. And thanks
    for the thanks too!


    > But please remember to have suitable cautionary notes. What
    > works for you, a power user with the technical skills to handle
    > a curve ball tossed your way, may not work as easily for a
    > novice.
    >
    > I don't want people to get the idea that they can copy a
    > procmail script that insert X-Keywords into a header and it
    > will just work as advertised...
    >
    > The good news is that with greater use for keywords, there's
    > greater demand. Thus, we can expect that IMAP server
    > implementors and site managers will be more likely to put Sieve
    > and other official mechanisms in place for keywords to be set
    > during delivery.


    Yes, yes, this is good news. To push it all forward, please
    everyone demand support for IMAP keywords, Sieve, and ManageSieve
    from your IMAP service providers, your IMAP desktop clients, and
    your IMAP web-based clients!

    Nancy
    posted to c.m.p and c.m.i, and Bcc'd to Alexey Melnikov

    --
    Nancy McGough ~ <http://www.ii.com> ~ <http://deflexion.com>

  10. Default Re: Questions on Keywords

    On Wed, 15 Mar 2006, NM Public wrote:
    > Maybe we need two types of common IMAP keywords:
    > Common User IMAP Keywords
    > Common Software IMAP Keywords


    I fail to understand your point. If something is a "Common User IMAP
    Keyword", what does that mean as opposed to, say, user keywords of
    PurplePeopleEater or Blurdybloop?

    By design, user keywords convey no meaning other than to the human user
    who created them. If the keyword is listed in a document, it presumably
    does so for the benefit of software which interprets it. An entire space
    of keywords, starting with $, was grafted from the user keyword space for
    that purpose (in addition to the IMAP protocol reserved space of keywords
    that start with \).

    I personally would be very unhappy if some MUA were to interpret my user
    keywords and to take its own unilateral action based upon what it thought
    should be done with them.

    Since user keyword names are arbitrary and have no meaning to software,
    the only thing that software can do with such names is present them to the
    user as being associated with the message, and to allow users to set
    (which may imply creating a new user keyword) and unset user keywords in a
    message.

    > OK, I'll update my Procmail page to make it clear that this is a "power user"
    > feature and won't necessarily work in future versions of UW IMAP.


    Just to be sure that you understand; the "power user" feature that is
    likely to vanish is that of inserting an X-Keywords header into the
    message. It assumes that the target mailbox is in traditional UNIX
    mailbox format, and that the means of insertion successfully evaded the
    code that defends against SMTP senders including metadata headers in the
    message.

    The ability to set keywords in a message during delivery via some
    mechanism such as Sieve's addflag is also a "power user" feature, but is
    NOT likely to go away. In fact, this is the mechanism that users SHOULD
    use instead of hacking internal message metadata.

    -- Mark --

    http://panda.com/mrc
    Democracy is two wolves and a sheep deciding what to eat for lunch.
    Liberty is a well-armed sheep contesting the vote.

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