INETINFO.EXE hangs up - 100% CPU usage - Inetserver

Hi,

This is problematic. How much effort do you want to put into troubleshooting
this? If you don't want to spend a lot of time, you might just want to
uninstall IIS, and install it again.

Cheers
Ken

"John Lewis" <john@cocreation.co.uk> wrote in message
news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
: I have Win XP Pro and I use IIS to to host websites that I am developing.
: Under the "default website" (called JLL, the computer name) I have some
: virtual directories called V1, V2 and V3.
:
: So to point IE at a particular script I would type
: HTTP://JLL/V1/something.htm or soem such.
:
: This has been working fine since I installed XP several months ago
: (previously I used Win98 SE with PWS for the same purpose).
:
: All of a sudden today I found that IE seemed to just hang and I found
: INETINFO.EXE taking up almost all the CPU. This happens all the time now.
:
: I have shut down and restarted, even re-installed IIS. I can narrow it
down
: to this now.
:
: I can start a very simple HTML script in IE with
: HTTP://JLL/V1/simplescript.htm. But when I try to go to another URL, or
even
: refresh the first script I get the problem.
:
: Can anyone please help??
:
: Thanks
:
: John L
:
:
:

Hi guys...

I thought I was the only one. It started happening to me
today 9th May 04. Was fine before. Exactly same problem.
Everytime I try to load "WEB"... inetinfo.exe goes crazy.

If anyone has a solution, please do email me.

Regards,
Jek Tan
support@integricity.com


>-----Original Message-----
>Hi,
>
>This is problematic. How much effort do you want to put
into troubleshooting
>this? If you don't want to spend a lot of time, you might
just want to
>uninstall IIS, and install it again.
>
>Cheers
>Ken
>
>"John Lewis" <john@cocreation.co.uk> wrote in message
>news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
>: I have Win XP Pro and I use IIS to to host websites
that I am developing.
>: Under the "default website" (called JLL, the computer
name) I have some
>: virtual directories called V1, V2 and V3.
>:
>: So to point IE at a particular script I would type
>: HTTP://JLL/V1/something.htm or soem such.
>:
>: This has been working fine since I installed XP several
months ago
>: (previously I used Win98 SE with PWS for the same
purpose).
>:
>: All of a sudden today I found that IE seemed to just
hang and I found
>: INETINFO.EXE taking up almost all the CPU. This happens
all the time now.
>:
>: I have shut down and restarted, even re-installed IIS.
I can narrow it
>down
>: to this now.
>:
>: I can start a very simple HTML script in IE with
>: HTTP://JLL/V1/simplescript.htm. But when I try to go to
another URL, or
>even
>: refresh the first script I get the problem.
>:
>: Can anyone please help??
>:
>: Thanks
>:
>: John L
>:
>:
>:
>
>
>.
>

I re-installed IIS, then XP to no avail. THEN I discovered that all the
critical XP patches (including some IIS I assume) had disappeared. So I
reinstalled them and bingo! my problem disappeared.

This suggests that there is some underlying XP/IIS problem that is fixed by
one of the many MS patches. But since all the patches have the same kind of
bland description it is impossible to know which does what.

But I am happy now.

John L

"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in message
news:uVrkUzONEHA.684@TK2MSFTNGP09.phx.gbl...
> Hi,
>
> This is problematic. How much effort do you want to put into
troubleshooting
> this? If you don't want to spend a lot of time, you might just want to
> uninstall IIS, and install it again.
>
> Cheers
> Ken
>
> "John Lewis" <john@cocreation.co.uk> wrote in message
> news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
> : I have Win XP Pro and I use IIS to to host websites that I am
developing.
> : Under the "default website" (called JLL, the computer name) I have some
> : virtual directories called V1, V2 and V3.
> :
> : So to point IE at a particular script I would type
> : HTTP://JLL/V1/something.htm or soem such.
> :
> : This has been working fine since I installed XP several months ago
> : (previously I used Win98 SE with PWS for the same purpose).
> :
> : All of a sudden today I found that IE seemed to just hang and I found
> : INETINFO.EXE taking up almost all the CPU. This happens all the time
now.
> :
> : I have shut down and restarted, even re-installed IIS. I can narrow it
> down
> : to this now.
> :
> : I can start a very simple HTML script in IE with
> : HTTP://JLL/V1/simplescript.htm. But when I try to go to another URL, or
> even
> : refresh the first script I get the problem.
> :
> : Can anyone please help??
> :
> : Thanks
> :
> : John L
> :
> :
> :
>
>

Dear John,

Happy for you... but I don't think the problem is "really"
solved yet. My XP Pro is super patched up (all the
time)... and still does this.

I'd rather figure out what is wrong than to reinstall...
because I'll never know what the problem is and when the
it is going to hit me again.

Regards,
Jek Tan


>-----Original Message-----
>I re-installed IIS, then XP to no avail. THEN I
discovered that all the
>critical XP patches (including some IIS I assume) had
disappeared. So I
>reinstalled them and bingo! my problem disappeared.
>
>This suggests that there is some underlying XP/IIS
problem that is fixed by
>one of the many MS patches. But since all the patches
have the same kind of
>bland description it is impossible to know which does
what.
>
>But I am happy now.
>
>John L
>
>"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
message
>news:uVrkUzONEHA.684@TK2MSFTNGP09.phx.gbl...
>> Hi,
>>
>> This is problematic. How much effort do you want to put
into
>troubleshooting
>> this? If you don't want to spend a lot of time, you
might just want to
>> uninstall IIS, and install it again.
>>
>> Cheers
>> Ken
>>
>> "John Lewis" <john@cocreation.co.uk> wrote in message
>> news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
>> : I have Win XP Pro and I use IIS to to host websites
that I am
>developing.
>> : Under the "default website" (called JLL, the computer
name) I have some
>> : virtual directories called V1, V2 and V3.
>> :
>> : So to point IE at a particular script I would type
>> : HTTP://JLL/V1/something.htm or soem such.
>> :
>> : This has been working fine since I installed XP
several months ago
>> : (previously I used Win98 SE with PWS for the same
purpose).
>> :
>> : All of a sudden today I found that IE seemed to just
hang and I found
>> : INETINFO.EXE taking up almost all the CPU. This
happens all the time
>now.
>> :
>> : I have shut down and restarted, even re-installed
IIS. I can narrow it
>> down
>> : to this now.
>> :
>> : I can start a very simple HTML script in IE with
>> : HTTP://JLL/V1/simplescript.htm. But when I try to go
to another URL, or
>> even
>> : refresh the first script I get the problem.
>> :
>> : Can anyone please help??
>> :
>> : Thanks
>> :
>> : John L

You can use the IISState tool or IISDump tool to dump out the thread stack,
and produce a heap dump. You will then need someone who knows something
about debugging to tell you what's going on:

you can get IISState from here
http://www.iisfaq.com/default.aspx?view=P197

Cheers
Ken

"Jek Tan" <support@integricity.com> wrote in message
news:a91101c43624$da523640$a301280a@phx.gbl...
: Dear John,
:
: Happy for you... but I don't think the problem is "really"
: solved yet. My XP Pro is super patched up (all the
: time)... and still does this.
:
: I'd rather figure out what is wrong than to reinstall...
: because I'll never know what the problem is and when the
: it is going to hit me again.
:
: Regards,
: Jek Tan
:
:
: >-----Original Message-----
: >I re-installed IIS, then XP to no avail. THEN I
: discovered that all the
: >critical XP patches (including some IIS I assume) had
: disappeared. So I
: >reinstalled them and bingo! my problem disappeared.
: >
: >This suggests that there is some underlying XP/IIS
: problem that is fixed by
: >one of the many MS patches. But since all the patches
: have the same kind of
: >bland description it is impossible to know which does
: what.
: >
: >But I am happy now.
: >
: >John L
: >
: >"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote in
: message
: >news:uVrkUzONEHA.684@TK2MSFTNGP09.phx.gbl...
: >> Hi,
: >>
: >> This is problematic. How much effort do you want to put
: into
: >troubleshooting
: >> this? If you don't want to spend a lot of time, you
: might just want to
: >> uninstall IIS, and install it again.
: >>
: >> Cheers
: >> Ken
: >>
: >> "John Lewis" <john@cocreation.co.uk> wrote in message
: >> news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
: >> : I have Win XP Pro and I use IIS to to host websites
: that I am
: >developing.
: >> : Under the "default website" (called JLL, the computer
: name) I have some
: >> : virtual directories called V1, V2 and V3.
: >> :
: >> : So to point IE at a particular script I would type
: >> : HTTP://JLL/V1/something.htm or soem such.
: >> :
: >> : This has been working fine since I installed XP
: several months ago
: >> : (previously I used Win98 SE with PWS for the same
: purpose).
: >> :
: >> : All of a sudden today I found that IE seemed to just
: hang and I found
: >> : INETINFO.EXE taking up almost all the CPU. This
: happens all the time
: >now.
: >> :
: >> : I have shut down and restarted, even re-installed
: IIS. I can narrow it
: >> down
: >> : to this now.
: >> :
: >> : I can start a very simple HTML script in IE with
: >> : HTTP://JLL/V1/simplescript.htm. But when I try to go
: to another URL, or
: >> even
: >> : refresh the first script I get the problem.
: >> :
: >> : Can anyone please help??
: >> :
: >> : Thanks
: >> :
: >> : John L
:

Thanks Ken...

For whatever weird reason... no configurations changed...
no Firewall rules changed... nothing.

I downloaded IISState and ran it. Now the CPU load is
normal. *scratches head*

I don't know whether to feel happy that it has stopped or
whether to be worried that I don't know the true cause of
the problem.

Thanks anyway.

Regards,
Jek Tan



>-----Original Message-----
>You can use the IISState tool or IISDump tool to dump out
the thread stack,
>and produce a heap dump. You will then need someone who
knows something
>about debugging to tell you what's going on:
>
>you can get IISState from here
>http://www.iisfaq.com/default.aspx?view=P197
>
>Cheers
>Ken
>
>"Jek Tan" <support@integricity.com> wrote in message
>news:a91101c43624$da523640$a301280a@phx.gbl...
>: Dear John,
>:
>: Happy for you... but I don't think the problem
is "really"
>: solved yet. My XP Pro is super patched up (all the
>: time)... and still does this.
>:
>: I'd rather figure out what is wrong than to reinstall...
>: because I'll never know what the problem is and when the
>: it is going to hit me again.
>:
>: Regards,
>: Jek Tan
>:
>:
>: >-----Original Message-----
>: >I re-installed IIS, then XP to no avail. THEN I
>: discovered that all the
>: >critical XP patches (including some IIS I assume) had
>: disappeared. So I
>: >reinstalled them and bingo! my problem disappeared.
>: >
>: >This suggests that there is some underlying XP/IIS
>: problem that is fixed by
>: >one of the many MS patches. But since all the patches
>: have the same kind of
>: >bland description it is impossible to know which does
>: what.
>: >
>: >But I am happy now.
>: >
>: >John L
>: >
>: >"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com> wrote
in
>: message
>: >news:uVrkUzONEHA.684@TK2MSFTNGP09.phx.gbl...
>: >> Hi,
>: >>
>: >> This is problematic. How much effort do you want to
put
>: into
>: >troubleshooting
>: >> this? If you don't want to spend a lot of time, you
>: might just want to
>: >> uninstall IIS, and install it again.
>: >>
>: >> Cheers
>: >> Ken
>: >>
>: >> "John Lewis" <john@cocreation.co.uk> wrote in message
>: >> news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
>: >> : I have Win XP Pro and I use IIS to to host websites
>: that I am
>: >developing.
>: >> : Under the "default website" (called JLL, the
computer
>: name) I have some
>: >> : virtual directories called V1, V2 and V3.
>: >> :
>: >> : So to point IE at a particular script I would type
>: >> : HTTP://JLL/V1/something.htm or soem such.
>: >> :
>: >> : This has been working fine since I installed XP
>: several months ago
>: >> : (previously I used Win98 SE with PWS for the same
>: purpose).
>: >> :
>: >> : All of a sudden today I found that IE seemed to
just
>: hang and I found
>: >> : INETINFO.EXE taking up almost all the CPU. This
>: happens all the time
>: >now.
>: >> :
>: >> : I have shut down and restarted, even re-installed
>: IIS. I can narrow it
>: >> down
>: >> : to this now.
>: >> :
>: >> : I can start a very simple HTML script in IE with
>: >> : HTTP://JLL/V1/simplescript.htm. But when I try to
go
>: to another URL, or
>: >> even
>: >> : refresh the first script I get the problem.
>: >> :
>: >> : Can anyone please help??
>: >> :
>: >> : Thanks
>: >> :
>: >> : John L
>:
>
>
>.
>

god damn! I got the same problem also... currently
finding solution for that!
>-----Original Message-----
>Thanks Ken...
>
>For whatever weird reason... no configurations
changed...
>no Firewall rules changed... nothing.
>
>I downloaded IISState and ran it. Now the CPU load is
>normal. *scratches head*
>
>I don't know whether to feel happy that it has stopped
or
>whether to be worried that I don't know the true cause
of
>the problem.
>
>Thanks anyway.
>
>Regards,
>Jek Tan
>
>
>
>>-----Original Message-----
>>You can use the IISState tool or IISDump tool to dump
out
>the thread stack,
>>and produce a heap dump. You will then need someone who
>knows something
>>about debugging to tell you what's going on:
>>
>>you can get IISState from here
>>http://www.iisfaq.com/default.aspx?view=P197
>>
>>Cheers
>>Ken
>>
>>"Jek Tan" <support@integricity.com> wrote in message
>>news:a91101c43624$da523640$a301280a@phx.gbl...
>>: Dear John,
>>:
>>: Happy for you... but I don't think the problem
>is "really"
>>: solved yet. My XP Pro is super patched up (all the
>>: time)... and still does this.
>>:
>>: I'd rather figure out what is wrong than to
reinstall...
>>: because I'll never know what the problem is and when
the
>>: it is going to hit me again.
>>:
>>: Regards,
>>: Jek Tan
>>:
>>:
>>: >-----Original Message-----
>>: >I re-installed IIS, then XP to no avail. THEN I
>>: discovered that all the
>>: >critical XP patches (including some IIS I assume) had
>>: disappeared. So I
>>: >reinstalled them and bingo! my problem disappeared.
>>: >
>>: >This suggests that there is some underlying XP/IIS
>>: problem that is fixed by
>>: >one of the many MS patches. But since all the patches
>>: have the same kind of
>>: >bland description it is impossible to know which does
>>: what.
>>: >
>>: >But I am happy now.
>>: >
>>: >John L
>>: >
>>: >"Ken Schaefer" <kenREMOVE@THISadOpenStatic.com>
wrote
>in
>>: message
>>: >news:uVrkUzONEHA.684@TK2MSFTNGP09.phx.gbl...
>>: >> Hi,
>>: >>
>>: >> This is problematic. How much effort do you want
to
>put
>>: into
>>: >troubleshooting
>>: >> this? If you don't want to spend a lot of time, you
>>: might just want to
>>: >> uninstall IIS, and install it again.
>>: >>
>>: >> Cheers
>>: >> Ken
>>: >>
>>: >> "John Lewis" <john@cocreation.co.uk> wrote in
message
>>: >> news:c7fvkm$mcl$1@news6.svr.pol.co.uk...
>>: >> : I have Win XP Pro and I use IIS to to host
websites
>>: that I am
>>: >developing.
>>: >> : Under the "default website" (called JLL, the
>computer
>>: name) I have some
>>: >> : virtual directories called V1, V2 and V3.
>>: >> :
>>: >> : So to point IE at a particular script I would
type
>>: >> : HTTP://JLL/V1/something.htm or soem such.
>>: >> :
>>: >> : This has been working fine since I installed XP
>>: several months ago
>>: >> : (previously I used Win98 SE with PWS for the same
>>: purpose).
>>: >> :
>>: >> : All of a sudden today I found that IE seemed to
>just
>>: hang and I found
>>: >> : INETINFO.EXE taking up almost all the CPU. This
>>: happens all the time
>>: >now.
>>: >> :
>>: >> : I have shut down and restarted, even re-installed
>>: IIS. I can narrow it
>>: >> down
>>: >> : to this now.
>>: >> :
>>: >> : I can start a very simple HTML script in IE with
>>: >> : HTTP://JLL/V1/simplescript.htm. But when I try
to
>go
>>: to another URL, or
>>: >> even
>>: >> : refresh the first script I get the problem.
>>: >> :
>>: >> : Can anyone please help??
>>: >> :
>>: >> : Thanks
>>: >> :
>>: >> : John L
>>:
>>
>>
>>.
>>
>.
>