Re: IIS trouble shoot

Sorry, previous post go away by his own.

First see the error (HTTP status code) and post-it.
But, this is some basic troubleshooting.

//Verify domain naming resolution (check DNS problem)
ping domain

//Verify that you can connect to the server on port 80
//(check conectivity problem like routing and firewals)
telnet domain 80

//Verify that IIS is listening on the server ( run this in the server )
netstat -ano | findstr ":80"
The last number is the PID of the process that is listening on the port 80.
Check, that the PID si the same of the IIS process.


//Verify that IIS have a web site configured for the request
#IF you are making the request using Domain then

* Look for a web site with a binding to that IP, port 80 and HostHeader
in blank (replace IP for the IP in the command)
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr "IP:80:"
Will show ServerBindings="IP:80:"

OR

* Look for a web site with a binding to '"(All Unassigned)" , port 80
and HostHeader in blank
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr ":80:"
Will show ServerBindings=":80:"

#ELSE If you are using Domain then

* Look for a web site with a binding to that IP, port 80 and HostHeader
with the Domain
When I refer domain, take care of use www.domain.... if you are trying
to access by www.domain....
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr "IP:80omain"
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr "IP:80:www.Domain"
Will show ServerBindings="IP:80omain" or
ServerBindings="IP:80:www.Domain"

OR

* Look for a web site with a binding to that IP, port 80 and HostHeader
in blank (replace IP for the IP in the command)
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr "IP:80:"
Will show ServerBindings="IP:80:"

OR

* Look for a web site with a binding to '"(All Unassigned)" , port 80
and HostHeader with the Domain
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr ":80omain"
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr ":80:www.Domain"
Will show ServerBindings=":80omain" or
ServerBindings=":80:www.Domain"

OR


* Look for a web site with a binding to '"(All Unassigned)" , port 80
and HostHeader in blank
type %windir%\system32\inetsrv\MetaBase.xml | findstr /I
"ServerBindings" | findstr ":80:"
Will show ServerBindings=":80:"

#END IF


Saludos!

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> "QuyNguyen" <quy.nguyen@ignify.com> wrote in message
> news:uJGIO%23uBJHA.4368@TK2MSFTNGP06.phx.gbl...
>> Hi,
>> Sorry for stupid question. I do not know much about IIS. We have IIS
>> host for websites. It is designed by others. and they work on different
>> shift. I am IT guys only in the shift. some problem I need to fix right
>> away. I would like to ask you the steps to trouble shoot any issue relate
>> to the website issue.
>> Now I am facing an issue with website. the website is not able to browse
>> in the internet. I check the website server and see that I can browse it
>> in local server. The network is ok. So what is the possible issue? Thank
>> you very much.
>>
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