Fireworks CS4 Internal error when starting

Hi rubylabs
Can you tell us when do you see the error? Is it during installation or at
Fireworks launch?
Thanks

[q]Originally posted by: rubylabs
Me to. OS X 10.5.5

CS3-> CS4

Error 11

Tried reinstalling. twice.

Hey Adobe Interested in Helping us?????[/q]

The install ran correctly
Then when I launch the app for the first time I get the splash screen and then it just reports an Error 11 and quits.

I'm having this problem too.

Mac OS X 10.5.5
It already took 2 hours to install the blasted software -- I'm not interested
in spending another 2 hours reinstalling it. I guess it's back to CS3... In the
meantime I'm out $150 in my upgrade fee.

I figured it out.

I uninstalled CS3 using Adobe's Clean uninstall script found in the support
section. Then I installed Fireworks CS 4. Then I installed CS3 without
fireworks selected.

It all works, but lost a good day dealing with this.

Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.

[q]Originally posted by: Tom Pesto
Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.[/q]
Hello there, I tried installing Adobe CS4 Master Collection and all my
programs work fine except for Fireworks.

I uninstalled CS3, then installed CS4 and this happened.

Then I ran the CS3 Clean Utility and wiped my CS4 install, so I had to
re-install CS4.

I tried using the CS4 Clean Utility but after uninstalling CS4 it doesn't
recognize any files that were left over.

I'm getting the same error as always. What can I do?

Thanks.

I'm having the same problem. When I try to open CS4 Web Premium Fireworks, I
get the Message, "Fireworks cannot open. An internal error occurred." I have
spent about 10 hour on this now. Uninstalling , reinstalling, calling Adobe.
Running the clean script, etc. I also tried what Rubylabs suggested in this
discussion on 10/19/8, but it didn't work for me.
interestingly, if I login as another user on my Mac, CS4 Fireworks opens with
no problems.
Adobe--as a number of us are having this problem, please help us solve this.

I have the same problem error 11.

Thank you

Well I did what Tom, subjects in it work, but now dreamweaver don't work,
I will wait for dreamweaver 4 come may be today or tomorrow, and i will see,
but CS4 , now it's working.

Thank you

Genaro1

Originally posted by: Tom Pesto
Hi guys,

If you're having issues with Fireworks CS4, try to run the CS4 cleanscript.

It's a utility to uninstall ALL CS4 programs. This way you can make a clean
reinstall. Maybe someone installed beta versions before of CS4? Beta versions
have been known to cause problems.


Here's the link to the Cs4 cleanscript

http://www.adobe.com/support/contact/cs4clean.html

Tell us if it helps.

All is working here.

Tom,

Thank you for your advice,

Genaro1