Fireworks CS4 Internal error when starting

This is a discussion on Fireworks CS4 Internal error when starting within the Macromedia Fireworks forums in Adobe Tools category; I'm still not having any luck- I tried changing names and disabling folders in the Program Files/Adobe/Fireworks CS4 folder but didn't succeed....

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  #21  
Old 10-30-2008, 02:49 PM
Very Invisible
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Default Re: Fireworks CS4 Internal error when starting

I'm still not having any luck-

I tried changing names and disabling folders in the Program Files/Adobe/Fireworks CS4 folder but didn't succeed.
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  #22  
Old 11-04-2008, 04:48 AM
jaymannz
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Default Re: Fireworks CS4 Internal error when starting

I had this same issue. When I loaded Fireworks CS4, it would get past the
splash screen but then come up with an error "An internal error occurred. An
internal error occurred" (yes the message appeared twice in the same message
box).

I resolved this issue by deleting my Fireworks CS4 "configuration" folder.

For Vista users you can find this folder under
C:\Users\<username>\AppData\Roaming\Adobe\. Sorry XP users but I don't know the
exact path for you but will assume that it is something like C:\Documents and
Settings\<username>\Application Data\Adobe\.

I renamed the "Fireworks CS4" folder to "Fireworks CS4 OLD" (just so I could
access it again if need be). When I relaunched Firefox CS4, the "configuration"
folder was recreated and my problem disappeared (along with any preferences and
workspaces that I had created - but hey that is better than NOT being able to
access the application fullstop).

I hope this can help you all.

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  #23  
Old 11-04-2008, 08:37 AM
Very Invisible
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Default Re: Fireworks CS4 Internal error when starting

[q]Originally posted by: jaymannz
I had this same issue. When I loaded Fireworks CS4, it would get past the
splash screen but then come up with an error "An internal error occurred. An
internal error occurred" (yes the message appeared twice in the same message
box).

I resolved this issue by deleting my Fireworks CS4 "configuration" folder.

For Vista users you can find this folder under
C:\Users\<username>\AppData\Roaming\Adobe\. Sorry XP users but I don't know the
exact path for you but will assume that it is something like C:\Documents and
Settings\<username>\Application Data\Adobe\.

I renamed the "Fireworks CS4" folder to "Fireworks CS4 OLD" (just so I could
access it again if need be). When I relaunched Firefox CS4, the "configuration"
folder was recreated and my problem disappeared (along with any preferences and
workspaces that I had created - but hey that is better than NOT being able to
access the application fullstop).

I hope this can help you all.[/q]
I did that. I even deleted the whole Adobe folder and still having no luck.

I can only try and reinstall Windows Vista


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  #24  
Old 11-04-2008, 08:52 AM
jaymannz
Guest
 
Default Re: Fireworks CS4 Internal error when starting

[q]Originally posted by: Very Invisible
[Q]Originally posted by: jaymannz
I had this same issue. When I loaded Fireworks CS4, it would get past the
splash screen but then come up with an error "An internal error occurred. An
internal error occurred" (yes the message appeared twice in the same message
box).

I resolved this issue by deleting my Fireworks CS4 "configuration" folder.

For Vista users you can find this folder under
C:\Users\<username>\AppData\Roaming\Adobe\. Sorry XP users but I don't know the
exact path for you but will assume that it is something like C:\Documents and
Settings\<username>\Application Data\Adobe\.

I renamed the "Fireworks CS4" folder to "Fireworks CS4 OLD" (just so I could
access it again if need be). When I relaunched Firefox CS4, the "configuration"
folder was recreated and my problem disappeared (along with any preferences and
workspaces that I had created - but hey that is better than NOT being able to
access the application fullstop).

I hope this can help you all.[/Q]
I did that. I even deleted the whole Adobe folder and still having no luck.

I can only try and reinstall Windows Vista
[/q]

When you say that you deleted the whole Adobe folder do you mean the one I
described (C:\Users\<username>\AppData\Roaming\Adobe\)? The only reason I ask
is that you say in your earlier post that you were playing around with "Program
Files/Adobe/Fireworks CS4".

J



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  #25  
Old 11-04-2008, 08:56 AM
Very Invisible
Guest
 
Default Re: Fireworks CS4 Internal error when starting

I tried changing folders in the Program Files/Adobe/Fireworks CS4 folder and
that didn't work. I restored everything.

Then I tried what you said and it didn't work either.

Also, my error is different. My error says "Cannot launch Fireworks. An
Internal Error Occured".

This is so frustrating...

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  #26  
Old 11-04-2008, 09:28 AM
jaymannz
Guest
 
Default Re: Fireworks CS4 Internal error when starting

Have you tried replacing your .exe file in the "C:\Program Files\Adobe\Adobe
Fireworks CS4" with the one on the installation DVD?

Another thing you can try (if you have not already), is to create another
Vista user, log off as yourself and login as the new user. See if you can
launch Fireworks CS4 now.

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  #27  
Old 11-04-2008, 09:32 AM
Very Invisible
Guest
 
Default Re: Fireworks CS4 Internal error when starting

I will try copying that file again.

I tried creating a new user and all that but Windows kept giving me another
error (that had to do with msoe.dll, not related to this), after I fixed that
Fw CS4 still wouldn't launch.

The only thing I haven't fully tested is the font thing.

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  #28  
Old 11-04-2008, 09:36 AM
jaymannz
Guest
 
Default Re: Fireworks CS4 Internal error when starting

Did FW CS4 ever launch correctly for you?
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  #29  
Old 11-04-2008, 09:38 AM
Very Invisible
Guest
 
Default Re: Fireworks CS4 Internal error when starting

No, it never did.
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  #30  
Old 11-04-2008, 09:40 AM
jaymannz
Guest
 
Default Re: Fireworks CS4 Internal error when starting

God, I am running out of ideas as well now.

1 other thing to try is when you run the CS3 and CS4 Clean Script, did you know that there is a hidden option number 4 that you can use?
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