Fireworks CS4 Internal error when starting

God, I am running out of ideas as well now.

1 other thing to try is when you run the CS3 and CS4 Clean Script, did you know that there is a hidden option number 4 that you can use?

No! I didn't know that.

What does it do?

So things I have to try are:
- Uninstalling fonts
- Trying option 4 of the Clean Scripts.

Yes, option number 4 definitely exists in the CS3 Clean Script (so would assume
that it exists in CS4 Clean Script also). When it asks for your option number
just type in 4 even though it is not offered. It pretty much removes any trace
of ALL Adobe products (including Shockwave and Flash Player) from your
directories and registry (including serial numbers etc). If uninstalling your
fonts does not work, I suggest you do the following:
- Run CS4 Clean Script (take option 4)
- Run CS3 Clean Script (take option 4) - I again assume that CS4 Clean Script
would have already removed everything, but better to be safe than sorry.
- Restart your PC and try the install again

Good luck!

Thank you so much for your time.

I will try that and let you know what happened.

One last question: do I have to uninstall before running those scripts?

Oh yes, sorry. Completely uninstall CS4 (and CS3 if still installed). Once uninstall is complete, run your scripts.

I'd like to just point out that (1) I'm having this problem on MacOS X (10.5.5)
and (2) we should NOT be having these problems with $400 software. Adobe is a
professional software company that charges a lot of money for its products, and
this is a joke.

Yes it is.

But have you called Tech Support for assistance?

I have been on the phone with technical support for 6 days, they have escalated
this to a senior technician, but still have no answer. i have removed CS4, run
clean scripts, reinstalled, reinstalled under different users, reinstalled with
selective startups, removed configuration files, etc. Nothing has resolved the
"internal error" i get when starting up fireworks. It ran initially for about
4 days fine, then i started getting this error.