Fireworks CS4 Internal error when starting

This is a discussion on Fireworks CS4 Internal error when starting within the Macromedia Fireworks forums in Adobe Tools category; Hello, Have upgraded to CS4 Web Premium yesterday. Everything seems to working fine except for Fireworks. When trying to load it says 'Fireworks can not be started, internal error occurred' . This always happens on the splash screen at the point 'Initializing Tools' I have tried re-installing, I have tried removed Application Data and renaming the Control Panels folder (read this somewhere as something to try) but nothing resolves the problem. At the moment I have to revert to using Fireworks CS3 which continues to work without any problems. Help! Cheers Neil...

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  #1  
Old 10-16-2008, 09:46 PM
netmotivated
Guest
 
Default Fireworks CS4 Internal error when starting

Hello,

Have upgraded to CS4 Web Premium yesterday. Everything seems to working fine
except for Fireworks.

When trying to load it says 'Fireworks can not be started, internal error
occurred' . This always happens on the splash screen at the point 'Initializing
Tools'

I have tried re-installing, I have tried removed Application Data and renaming
the Control Panels folder (read this somewhere as something to try) but nothing
resolves the problem.

At the moment I have to revert to using Fireworks CS3 which continues to work
without any problems.

Help!


Cheers

Neil

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  #2  
Old 10-18-2008, 11:53 AM
cibgraphics
Guest
 
Default Re: Fireworks CS4 Internal error when starting

I have the exact same problem. Hopefully there isn't a global error
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  #3  
Old 10-18-2008, 01:14 PM
heathrowe
Guest
 
Default Re: Fireworks CS4 Internal error when starting

What OS?
Did you have the public beta installed and was this un-installed first?

h
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  #4  
Old 10-18-2008, 01:20 PM
cibgraphics
Guest
 
Default Re: Fireworks CS4 Internal error when starting

OSX

I did not have the trial before. It was a direct upgrade from CS2.

After reading some documentation, I installed updates for my computer, and now
even the installer crashes. At least the other CS4 apps work. I was really
hoping for Fireworks.

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  #5  
Old 10-18-2008, 06:05 PM
netmotivated
Guest
 
Default Re: Fireworks CS4 Internal error when starting

I upgraded from Web Premium CS3.3.

Fireworks CS3 works fine.

Fireworks CS4 does not.

Be nice to have Adobe's view point on this!
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  #6  
Old 10-19-2008, 02:16 AM
cibgraphics
Guest
 
Default Re: Fireworks CS4 Internal error when starting

I finally got Fireworks CS4 to work, but it involved reinstalling my whole OS. There has to be a better way.
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  #7  
Old 10-19-2008, 09:07 PM
rubylabs
Guest
 
Default Re: Fireworks CS4 Internal error when starting

Me to. OS X 10.5.5

CS3-> CS4

Error 11

Tried reinstalling. twice.

Hey Adobe Interested in Helping us?????
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  #8  
Old 10-19-2008, 11:18 PM
Jim Babbage .:CMX:. & .:Adobe Community Expert:.
Guest
 
Default Re: Fireworks CS4 Internal error when starting

rubylabs wrote:
> Me to. OS X 10.5.5
>
> CS3-> CS4
>
> Error 11
>
> Tried reinstalling. twice.
>
> Hey Adobe Interested in Helping us?????


This is user to user forum. Contacting Adobe Support may be more helpful.
--
Jim Babbage
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  #9  
Old 10-21-2008, 08:05 AM
Sanjay B
Guest
 
Default Re: Fireworks CS4 Internal error when starting

rubylabs wrote:
> Me to. OS X 10.5.5
>
> CS3-> CS4
>
> Error 11
>
> Tried reinstalling. twice.
>
> Hey Adobe Interested in Helping us?????


Are you getting error while installing? Are you getting Internal Error dialog
at FW CS4 launch?
Exactly at what point are you getting error 11?

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  #10  
Old 10-21-2008, 08:10 AM
netmotivated
Guest
 
Default Re: Fireworks CS4 Internal error when starting

Hello,

The software install fine.

This problems occurs whilst Fireworks CS4 is loading, for me it crashes at the 'Initialising Tools' stage

Cheers

Neil
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