why so hard to change Display Name?? - Microsoft Exchange

Re-create her mail profile in Outlook. It's cached there.

fw wrote:
> Hi,
>
> I have an AD user who has changed their lastname due to marriage.
> I've gone into the AD account, and changed all instances of the old
> name to the new name. Everything is fine, except that when the user
> sends an email, the Display Name seen by the recipient is their old
> name. This happens on both internal and external email.
>
> Please help.
>
> Thanks,
> FW

Re-create her mail profile in Outlook. It's cached there.

fw wrote:
> Hi,
>
> I have an AD user who has changed their lastname due to marriage.
> I've gone into the AD account, and changed all instances of the old
> name to the new name. Everything is fine, except that when the user
> sends an email, the Display Name seen by the recipient is their old
> name. This happens on both internal and external email.
>
> Please help.
>
> Thanks,
> FW

Re-create her mail profile in Outlook. It's cached there.

fw wrote:
> Hi,
>
> I have an AD user who has changed their lastname due to marriage.
> I've gone into the AD account, and changed all instances of the old
> name to the new name. Everything is fine, except that when the user
> sends an email, the Display Name seen by the recipient is their old
> name. This happens on both internal and external email.
>
> Please help.
>
> Thanks,
> FW