Not receiving Mail from one Domain - Exchange 2003 - Microsoft Exchange

Does exchange message tracking show the mail being delivered to you from
this partner?

"Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
news:CB68D6FA-5962-45DF-A477-32678CE2D3DA@microsoft.com...
> Hi,
>
> We have Exchange 2003. Approximately two months ago I stopped receiving
> mail
> from our partner company. Nobody from that company can email me, but they
> can successfully email other members of our company who use the same
> Exchange Server. I have check OWA as well as Outlook client for the
> messages.
> They are not in my junk folder or in our Spam Filter.
>
> I have asked the partner company to send mail with a delivery receipt. I
> don't get the message and they don't get the receipt. They also checked
> to
> see that the mail is leaving their Server which it is.
>
> I tried setting up an alias for my Mail account, but that had no affect.
> They can send mail to me via a hotmail account that simply forwards all
> messages to my business email account, but not using my usual email
> address
> or the new alias.
>
> Also, we have groups setup of which I am a member. They can email that
> group, and other members of the group receive email, but not I!
>
> This is so frustrating! I am not an Exchange expert, so any help will be
> greatfully received.
>
> Brett
>

No, Exchange tracking only shows the message leaving their server.

Brett
"Kevin Longley" <kwlongley@cirtronics.com> wrote in message
news:uj6xXUHfHHA.3956@TK2MSFTNGP03.phx.gbl...
> Does exchange message tracking show the mail being delivered to you from
> this partner?
>
> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
> news:CB68D6FA-5962-45DF-A477-32678CE2D3DA@microsoft.com...
>> Hi,
>>
>> We have Exchange 2003. Approximately two months ago I stopped receiving
>> mail
>> from our partner company. Nobody from that company can email me, but
>> they
>> can successfully email other members of our company who use the same
>> Exchange Server. I have check OWA as well as Outlook client for the
>> messages.
>> They are not in my junk folder or in our Spam Filter.
>>
>> I have asked the partner company to send mail with a delivery receipt. I
>> don't get the message and they don't get the receipt. They also checked
>> to
>> see that the mail is leaving their Server which it is.
>>
>> I tried setting up an alias for my Mail account, but that had no affect.
>> They can send mail to me via a hotmail account that simply forwards all
>> messages to my business email account, but not using my usual email
>> address
>> or the new alias.
>>
>> Also, we have groups setup of which I am a member. They can email that
>> group, and other members of the group receive email, but not I!
>>
>> This is so frustrating! I am not an Exchange expert, so any help will be
>> greatfully received.
>>
>> Brett
>>
>

Any filtering device or service before your Exchange Server? This is only
for External mail, internal email to your account is working?

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
news:26B089D3-F7F1-4183-8B83-2C26500885CA@microsoft.com...
> No, Exchange tracking only shows the message leaving their server.
>
> Brett
> "Kevin Longley" <kwlongley@cirtronics.com> wrote in message
> news:uj6xXUHfHHA.3956@TK2MSFTNGP03.phx.gbl...
>> Does exchange message tracking show the mail being delivered to you from
>> this partner?
>>
>> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
>> news:CB68D6FA-5962-45DF-A477-32678CE2D3DA@microsoft.com...
>>> Hi,
>>>
>>> We have Exchange 2003. Approximately two months ago I stopped receiving
>>> mail
>>> from our partner company. Nobody from that company can email me, but
>>> they
>>> can successfully email other members of our company who use the same
>>> Exchange Server. I have check OWA as well as Outlook client for the
>>> messages.
>>> They are not in my junk folder or in our Spam Filter.
>>>
>>> I have asked the partner company to send mail with a delivery receipt.
>>> I
>>> don't get the message and they don't get the receipt. They also checked
>>> to
>>> see that the mail is leaving their Server which it is.
>>>
>>> I tried setting up an alias for my Mail account, but that had no affect.
>>> They can send mail to me via a hotmail account that simply forwards all
>>> messages to my business email account, but not using my usual email
>>> address
>>> or the new alias.
>>>
>>> Also, we have groups setup of which I am a member. They can email that
>>> group, and other members of the group receive email, but not I!
>>>
>>> This is so frustrating! I am not an Exchange expert, so any help will be
>>> greatfully received.
>>>
>>> Brett
>>>
>>
>

John,

Yes, we use Policy Patrol Administration software. There are no filters or
anything in place that would stop those emails getting through. Also, my
colleagues can receive email from the senders, but I can't.

Brett
"John Oliver, Jr. [MVP]" <jcoliverjr@hotmail.com> wrote in message
news:452395A0-6049-4E3E-9242-D8D7D5A0F442@microsoft.com...
> Any filtering device or service before your Exchange Server? This is only
> for External mail, internal email to your account is working?
>
> --
> John Oliver, Jr
> MCSE, MCT, CCNA
> Exchange MVP 2007
> Microsoft Certified Partner
>
>
> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
> news:26B089D3-F7F1-4183-8B83-2C26500885CA@microsoft.com...
>> No, Exchange tracking only shows the message leaving their server.
>>
>> Brett
>> "Kevin Longley" <kwlongley@cirtronics.com> wrote in message
>> news:uj6xXUHfHHA.3956@TK2MSFTNGP03.phx.gbl...
>>> Does exchange message tracking show the mail being delivered to you from
>>> this partner?
>>>
>>> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
>>> news:CB68D6FA-5962-45DF-A477-32678CE2D3DA@microsoft.com...
>>>> Hi,
>>>>
>>>> We have Exchange 2003. Approximately two months ago I stopped receiving
>>>> mail
>>>> from our partner company. Nobody from that company can email me, but
>>>> they
>>>> can successfully email other members of our company who use the same
>>>> Exchange Server. I have check OWA as well as Outlook client for the
>>>> messages.
>>>> They are not in my junk folder or in our Spam Filter.
>>>>
>>>> I have asked the partner company to send mail with a delivery receipt.
>>>> I
>>>> don't get the message and they don't get the receipt. They also
>>>> checked to
>>>> see that the mail is leaving their Server which it is.
>>>>
>>>> I tried setting up an alias for my Mail account, but that had no
>>>> affect.
>>>> They can send mail to me via a hotmail account that simply forwards all
>>>> messages to my business email account, but not using my usual email
>>>> address
>>>> or the new alias.
>>>>
>>>> Also, we have groups setup of which I am a member. They can email that
>>>> group, and other members of the group receive email, but not I!
>>>>
>>>> This is so frustrating! I am not an Exchange expert, so any help will
>>>> be
>>>> greatfully received.
>>>>
>>>> Brett
>>>>
>>>
>>
>

Try this, setup a Secondary STMP address such youremail2@domain.com on your
account and see if the mail goes through.

--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2007
Microsoft Certified Partner


"Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
news:56FFD9E4-FE18-42A0-9BE1-894FD792BF35@microsoft.com...
> John,
>
> Yes, we use Policy Patrol Administration software. There are no filters
> or anything in place that would stop those emails getting through. Also,
> my colleagues can receive email from the senders, but I can't.
>
> Brett
> "John Oliver, Jr. [MVP]" <jcoliverjr@hotmail.com> wrote in message
> news:452395A0-6049-4E3E-9242-D8D7D5A0F442@microsoft.com...
>> Any filtering device or service before your Exchange Server? This is
>> only for External mail, internal email to your account is working?
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2007
>> Microsoft Certified Partner
>>
>>
>> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
>> news:26B089D3-F7F1-4183-8B83-2C26500885CA@microsoft.com...
>>> No, Exchange tracking only shows the message leaving their server.
>>>
>>> Brett
>>> "Kevin Longley" <kwlongley@cirtronics.com> wrote in message
>>> news:uj6xXUHfHHA.3956@TK2MSFTNGP03.phx.gbl...
>>>> Does exchange message tracking show the mail being delivered to you
>>>> from this partner?
>>>>
>>>> "Brett Lonsdale" <brett@combined-knowledge.com> wrote in message
>>>> news:CB68D6FA-5962-45DF-A477-32678CE2D3DA@microsoft.com...
>>>>> Hi,
>>>>>
>>>>> We have Exchange 2003. Approximately two months ago I stopped
>>>>> receiving mail
>>>>> from our partner company. Nobody from that company can email me, but
>>>>> they
>>>>> can successfully email other members of our company who use the same
>>>>> Exchange Server. I have check OWA as well as Outlook client for the
>>>>> messages.
>>>>> They are not in my junk folder or in our Spam Filter.
>>>>>
>>>>> I have asked the partner company to send mail with a delivery receipt.
>>>>> I
>>>>> don't get the message and they don't get the receipt. They also
>>>>> checked to
>>>>> see that the mail is leaving their Server which it is.
>>>>>
>>>>> I tried setting up an alias for my Mail account, but that had no
>>>>> affect.
>>>>> They can send mail to me via a hotmail account that simply forwards
>>>>> all
>>>>> messages to my business email account, but not using my usual email
>>>>> address
>>>>> or the new alias.
>>>>>
>>>>> Also, we have groups setup of which I am a member. They can email
>>>>> that
>>>>> group, and other members of the group receive email, but not I!
>>>>>
>>>>> This is so frustrating! I am not an Exchange expert, so any help will
>>>>> be
>>>>> greatfully received.
>>>>>
>>>>> Brett
>>>>>
>>>>
>>>
>>
>