Outook 2002 not actively updating - Microsoft Exchange

Hi,

This could be a problem caused by the firewall in windows xp. Is this
firewall enablet?

Leif

"Joel" <jmklein2@hotmail.com> wrote in message
news:1174497041.421910.154830@e1g2000hsg.googlegroups.com...
> We are currently using Outlook 2002 with Exchange 2003. Several
> customer are having issues in that Outlook is not automatically
> updating their inbox and they are not being reminded of calendar
> appointments until they do something inside of Outlook. Click on a
> folder or open an email, then their inbox updates with all the
> emails. Any suggestions on how to fix would be appreciated.
>