Remote users unable to connect to Exchange 2k server from Outlook - Microsoft Exchange

Are you getting an error?
If so please post the exact error here and this will give us more to assist
you with.
Thank you.

Robert Lampkin, MCSE: Messaging
Microsoft Exchange Support
************
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| Content-Class: urn:content-classes:message
| From: "Desmond" <desmond@firfin.com>
| Sender: "Desmond" <desmond@firfin.com>
| Subject: Remote users unable to connect to Exchange 2k server from Outlook
| Date: Wed, 5 May 2004 06:07:00 -0700
| Lines: 18
| Message-ID: <8b0b01c432a1$da283c90$a001280a@phx.gbl>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcQyodooi3nRXE/RQVCyWnEWawe5Mg==
| Newsgroups: microsoft.public.exchange2000.connectivity
| Path: cpmsftngxa10.phx.gbl
| Xref: cpmsftngxa10.phx.gbl
microsoft.public.exchange2000.connectivity:17648
| NNTP-Posting-Host: tk2msftngxa08.phx.gbl 10.40.1.160
| X-Tomcat-NG: microsoft.public.exchange2000.connectivity
|
| We have recently discovered an issue with connecting to
| the exchange 2000 server.
|
| Users on the same network as the serve are able to
| connect without any problems to the exchange server using
| Outlook.
|
| Users attempting to connect to the same Exchange 2K
| server via the internet are not able to connect to the
| server through Outlook but are able to use OWA to connect
| to the server. During mailbox configuration for and
| exchange account in Outlook, Outlook will resolve the
| name of the server and the username (when you click
| on "Check Name"), but will not connect to the server.
|
| Please let me know if you can help.
|
| Thank you!
|