An NDR report when sending to a user on our internal domain! Error is "Check the e-mail address, or contact the recipient directly to find out the correct address." - Microsoft Exchange

quentinhudson@hotmail.com wrote:

[ snip ]

>User A on our domain sent a meeting invitationto User B. As UserB had
>UserC listed as a delegate within Outlook, UserC was also sent the
>message automatically. Much to UserA's amazement he got the following
>error message within an NDR email:

Much to our amazement, there's no "UserC" in the NDR (or UserB,
either).

>The following recipient(s) could not be reached:
>
> Susan Calvin on 04/07/2006 09:46
> The e-mail account does not exist at the organization this
>message was sent to. Check the e-mail address, or contact the
>recipient directly to find out the correct address.
> <ourdomainexc05.ourdomain.org. #5.1.1>
>
>Does anyone have any idea why this would happen?

Because "Susan Calvin" doesn't exist in the GAL? Because "Susan
Calvin" is a delegate of UserB (or UserC)? Becasue one of those people
has a rule that redirects messages to "Susan Calvin"?

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com

Susan is most definitely in the GAL and has been for years.Susan (User
c) is a delegate of User B which is why the invite was sent to her too.
As this is default behaviour, I dont understand why you think this is
what might have caused the non delivery of the message.

Rich Matheisen [MVP] wrote:
> quentinhudson@hotmail.com wrote:
>
> [ snip ]
>
> >User A on our domain sent a meeting invitationto User B. As UserB had
> >UserC listed as a delegate within Outlook, UserC was also sent the
> >message automatically. Much to UserA's amazement he got the following
> >error message within an NDR email:
>
> Much to our amazement, there's no "UserC" in the NDR (or UserB,
> either).
>
> >The following recipient(s) could not be reached:
> >
> > Susan Calvin on 04/07/2006 09:46
> > The e-mail account does not exist at the organization this
> >message was sent to. Check the e-mail address, or contact the
> >recipient directly to find out the correct address.
> > <ourdomainexc05.ourdomain.org. #5.1.1>
> >
> >Does anyone have any idea why this would happen?
>
> Because "Susan Calvin" doesn't exist in the GAL? Because "Susan
> Calvin" is a delegate of UserB (or UserC)? Becasue one of those people
> has a rule that redirects messages to "Susan Calvin"?
>
> --
> Rich Matheisen
> MCSE+I, Exchange MVP
> MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
> Don't send mail to this address mailto:h.pott@getronics.com
> Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com

quentinhudson@hotmail.com wrote:

>
>Susan is most definitely in the GAL and has been for years.Susan (User
>c) is a delegate of User B which is why the invite was sent to her too.
>As this is default behaviour, I dont understand why you think this is
>what might have caused the non delivery of the message.

I didn't. But "Susan" wasn't mentioned in your list of user names.
Since you took the time to come up with made-up names and yet left a
"real" name in the NDR the possibility existed that "Susan" really
doesn't exist and that there were really four, not three, addresses
involved in this.

Now, with that out of the way, I'd find the message in the message
tracking log and see what the real recipient address was. If
everything looks right, call MS PSS because you may have a problem
with the AD.

--
Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
Don't send mail to this address mailto:h.pott@getronics.com
Or to these, either: mailto:h.pott@pinkroccade.com mailto:melvin.mcphucknuckle@getronics.com mailto:melvin.mcphucknuckle@pinkroccade.com