Unable to complete SMTP "handshake"This is a discussion on Unable to complete SMTP "handshake" within the Microsoft Exchange forums in Microsoft Tools category; Sorry for the dual post, but I still have not received any information on this. I have one client and one user who receive the following error when trying to connect to our server via SMTP. I have confirmed this through telnet from the client's email server. Any help would be greatly appreciated. Error after typing ehlo or helo: 550 5.2.1 Mail from <IP address> refused: spam site. I am running Symantec mail security for exchange, but I have removed all black list sites. I also checked both IP addresses at black list sites and they were not listed. Our ... | ||||||||
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#1
10-08-2004, 05:56 PM
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 Unable to complete SMTP "handshake" Sorry for the dual post, but I still have not received any information on this. I have one client and one user who receive the following error when trying to connect to our server via SMTP. I have confirmed this through telnet from the client's email server. Any help would be greatly appreciated. Error after typing ehlo or helo: 550 5.2.1 Mail from <IP address> refused: spam site. I am running Symantec mail security for exchange, but I have removed all black list sites. I also checked both IP addresses at black list sites and they were not listed. Our client changed IP address due to a service change in the middle of their problem, so I don't belive that is the issue. Thank you in advance.  |
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#2
10-14-2004, 05:18 PM
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| Re: Unable to complete SMTP "handshake" There several Anti Spam services, you could still be listed on one. Here's a article to review in case you haven't seen it: 300580 Cannot send e-mail messages to a growing list of domains http://support.microsoft.com/?id=300580 Thanks, Fitz Crittle This posting is provided "AS IS" with no warranties, and confers no rights. Please do not send email to this address, post a reply to this newsgroup "Jen Newman" <anonymous@discussions.microsoft.com> wrote in message news:2f4a01c4ad81$b3b35f80$a601280a@phx.gbl... > Sorry for the dual post, but I still have not received > any information on this. > > I have one client and one user who receive the following > error when trying to connect to our server via SMTP. I > have confirmed this through telnet from the client's > email server. Any help would be greatly appreciated. > > Error after typing ehlo or helo: > 550 5.2.1 Mail from <IP address> refused: spam site. > > I am running Symantec mail security for exchange, but I > have removed all black list sites. I also checked both > IP addresses at black list sites and they were not > listed. Our client changed IP address due to a service > change in the middle of their problem, so I don't belive > that is the issue. > > Thank you in advance. |
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