No out-going email?This is a discussion on No out-going email? within the Microsoft Exchange forums in Microsoft Tools category; Hi, Running Exchange 6.5 sp2, it's been running for years. I'm finding now that my email messages are not getting to the outside world I sent a test message to an outside email address and used the message tracking center to see what happened. The tracking center shows my message was routed and queued for remote delivery. We use Surfcontrol Email filter so I checked for my message there, no sign, it doesn't look like it's getting to the filter program. My question is then, where do I find the queue that Exchange is using for the outgoing delivery? How ... | ||||||||
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#1
08-13-2008, 10:05 AM
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 No out-going email? Hi, Running Exchange 6.5 sp2, it's been running for years. I'm finding now that my email messages are not getting to the outside world I sent a test message to an outside email address and used the message tracking center to see what happened. The tracking center shows my message was routed and queued for remote delivery. We use Surfcontrol Email filter so I checked for my message there, no sign, it doesn't look like it's getting to the filter program. My question is then, where do I find the queue that Exchange is using for the outgoing delivery? How can I see if there are messages in that queue waiting to go out or if it's empty and I've lost my messages? Thanks in advance, Linn  |
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#2
08-13-2008, 11:30 AM
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| Re: No out-going email? Hi, You should be able to see the waiting messages under queues. If they are not there I believe that they are delivered to your smart-host. Leif "Linn Kubler" <lkubler@chartwellwisc2.com> skrev i meddelelsen news:ew6Ji2U$IHA.3908@TK2MSFTNGP05.phx.gbl... > Hi, > > Running Exchange 6.5 sp2, it's been running for years. I'm finding now > that my email messages are not getting to the outside world > > I sent a test message to an outside email address and used the message > tracking center to see what happened. The tracking center shows my > message was routed and queued for remote delivery. > > We use Surfcontrol Email filter so I checked for my message there, no > sign, it doesn't look like it's getting to the filter program. > > My question is then, where do I find the queue that Exchange is using for > the outgoing delivery? How can I see if there are messages in that queue > waiting to go out or if it's empty and I've lost my messages? > > Thanks in advance, > Linn > > |
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#3
08-13-2008, 11:48 AM
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| Re: No out-going email? Hi Leif, Ok, yeah I found the Queues folder after I sent this message. Normally these queues should be empty right? Except for any currently processing messages that is. I'm seeing a lot of messages there, including my test messages from this morning, so I'm guessing the smart-host isn't accepting them. How does the smart-host know to pick up the messages? Does exchange know how to contact the smart-host or does the smart-host know where to look in the Exchange system? I'm not that familiar with how the whole email/Exchange configuration goes. Thanks much, Linn "Leif Pedersen [ MVP]" <leif.pedersenNOSPAM@get2net.dk> wrote in message news:9E033AC9-1267-4401-8D6E-6AE3A7E5563F@microsoft.com... > Hi, > > You should be able to see the waiting messages under queues. If they are > not there I believe that they are delivered to your smart-host. > > Leif > > "Linn Kubler" <lkubler@chartwellwisc2.com> skrev i meddelelsen > news:ew6Ji2U$IHA.3908@TK2MSFTNGP05.phx.gbl... >> Hi, >> >> Running Exchange 6.5 sp2, it's been running for years. I'm finding now >> that my email messages are not getting to the outside world >> >> I sent a test message to an outside email address and used the message >> tracking center to see what happened. The tracking center shows my >> message was routed and queued for remote delivery. >> >> We use Surfcontrol Email filter so I checked for my message there, no >> sign, it doesn't look like it's getting to the filter program. >> >> My question is then, where do I find the queue that Exchange is using for >> the outgoing delivery? How can I see if there are messages in that queue >> waiting to go out or if it's empty and I've lost my messages? >> >> Thanks in advance, >> Linn >> >> > |
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#4
08-14-2008, 01:12 PM
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| Re: No out-going email? can you telnet to the smart host on port 25? what happens when you try? is the smart host your server? are there any log files there you can examine? -- Susan Conkey [MVP] "Linn Kubler" <lkubler@chartwellwisc2.com> wrote in message news:ef$GMwV$IHA.3380@TK2MSFTNGP04.phx.gbl... > Hi Leif, > > Ok, yeah I found the Queues folder after I sent this message. Normally > these queues should be empty right? Except for any currently processing > messages that is. I'm seeing a lot of messages there, including my test > messages from this morning, so I'm guessing the smart-host isn't accepting > them. > > How does the smart-host know to pick up the messages? Does exchange know > how to contact the smart-host or does the smart-host know where to look in > the Exchange system? I'm not that familiar with how the whole > email/Exchange configuration goes. > > Thanks much, > Linn > > "Leif Pedersen [ MVP]" <leif.pedersenNOSPAM@get2net.dk> wrote in message > news:9E033AC9-1267-4401-8D6E-6AE3A7E5563F@microsoft.com... >> Hi, >> >> You should be able to see the waiting messages under queues. If they are >> not there I believe that they are delivered to your smart-host. >> >> Leif >> >> "Linn Kubler" <lkubler@chartwellwisc2.com> skrev i meddelelsen >> news:ew6Ji2U$IHA.3908@TK2MSFTNGP05.phx.gbl... >>> Hi, >>> >>> Running Exchange 6.5 sp2, it's been running for years. I'm finding now >>> that my email messages are not getting to the outside world >>> >>> I sent a test message to an outside email address and used the message >>> tracking center to see what happened. The tracking center shows my >>> message was routed and queued for remote delivery. >>> >>> We use Surfcontrol Email filter so I checked for my message there, no >>> sign, it doesn't look like it's getting to the filter program. >>> >>> My question is then, where do I find the queue that Exchange is using >>> for the outgoing delivery? How can I see if there are messages in that >>> queue waiting to go out or if it's empty and I've lost my messages? >>> >>> Thanks in advance, >>> Linn >>> >>> >> > > |
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#5
08-18-2008, 12:59 PM
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| Re: No out-going email? Yes, the smart host is our server. Actually, what I did was to reinstall the SurfControl system on a new server, the old server needs to be retired. Got that all setup and redirected Exchange to the new smarthost and it looks like everything is stable once again. Thanks for the help, Linn "Susan" <sconkey@mgmmirage.nospam.com> wrote in message news:O9h3rDj$IHA.5048@TK2MSFTNGP05.phx.gbl... > can you telnet to the smart host on port 25? what happens when you try? > is the smart host your server? are there any log files there you can > examine? > > -- > Susan Conkey [MVP] > > > > "Linn Kubler" <lkubler@chartwellwisc2.com> wrote in message > news:ef$GMwV$IHA.3380@TK2MSFTNGP04.phx.gbl... >> Hi Leif, >> >> Ok, yeah I found the Queues folder after I sent this message. Normally >> these queues should be empty right? Except for any currently processing >> messages that is. I'm seeing a lot of messages there, including my test >> messages from this morning, so I'm guessing the smart-host isn't >> accepting them. >> >> How does the smart-host know to pick up the messages? Does exchange know >> how to contact the smart-host or does the smart-host know where to look >> in the Exchange system? I'm not that familiar with how the whole >> email/Exchange configuration goes. >> >> Thanks much, >> Linn >> >> "Leif Pedersen [ MVP]" <leif.pedersenNOSPAM@get2net.dk> wrote in message >> news:9E033AC9-1267-4401-8D6E-6AE3A7E5563F@microsoft.com... >>> Hi, >>> >>> You should be able to see the waiting messages under queues. If they are >>> not there I believe that they are delivered to your smart-host. >>> >>> Leif >>> >>> "Linn Kubler" <lkubler@chartwellwisc2.com> skrev i meddelelsen >>> news:ew6Ji2U$IHA.3908@TK2MSFTNGP05.phx.gbl... >>>> Hi, >>>> >>>> Running Exchange 6.5 sp2, it's been running for years. I'm finding now >>>> that my email messages are not getting to the outside world >>>> >>>> I sent a test message to an outside email address and used the message >>>> tracking center to see what happened. The tracking center shows my >>>> message was routed and queued for remote delivery. >>>> >>>> We use Surfcontrol Email filter so I checked for my message there, no >>>> sign, it doesn't look like it's getting to the filter program. >>>> >>>> My question is then, where do I find the queue that Exchange is using >>>> for the outgoing delivery? How can I see if there are messages in that >>>> queue waiting to go out or if it's empty and I've lost my messages? >>>> >>>> Thanks in advance, >>>> Linn >>>> >>>> >>> >> >> > > |
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