MSN Investment Toolbox : Microsoft Money

Has the 8/17 update completed? I have been unable to pull up my portfolio
even after trying all steps involved. The program pmupdate.exe keeps running
in memory even with firewall off temporarily. Help!

At which point specifically is it failing?
Did you get the "vistamessage":
http://moneycentral.msn.com/investor...stamessage.asp and where
those the "steps involved" that you completed to remove moneycentral from
your Trusted Sites list?

I had to click on the "yellow" bar at the top of the page twice to let the
"ActiveX" controls install/run.

-Mark



"Jim" <Jim@discussions.microsoft.com> wrote in message
news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
> Has the 8/17 update completed? I have been unable to pull up my portfolio
> even after trying all steps involved. The program pmupdate.exe keeps
> running
> in memory even with firewall off temporarily. Help!

Yes I got the Vista message and followed the steps. I then get box that
toolbox is being installed. webinst.exe and pmupdate.exe load to memory, but
keep running without completion. If I try to reinstall toolbox, I get message
that toolbox is being installed or updated-once completed you will be able to
use toolbox. But it never completes.

"Mark" wrote:

> At which point specifically is it failing?
> Did you get the "vistamessage":
> http://moneycentral.msn.com/investor...stamessage.asp and where
> those the "steps involved" that you completed to remove moneycentral from
> your Trusted Sites list?
>
> I had to click on the "yellow" bar at the top of the page twice to let the
> "ActiveX" controls install/run.
>
> -Mark
>
>
>
> "Jim" <Jim@discussions.microsoft.com> wrote in message
> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
> > Has the 8/17 update completed? I have been unable to pull up my portfolio
> > even after trying all steps involved. The program pmupdate.exe keeps
> > running
> > in memory even with firewall off temporarily. Help!
>
>

Try removing and reinstalling.
Close IE
Go into Control Panel and remove the MSN Money Investment Toolbox
The relaunch IE and go to the Portfolio.
It should prompt you to either choose or it may start installing
automatically.

If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link at
the top to upgrade to the Toolbox version.

-Mark


"Jim" <Jim@discussions.microsoft.com> wrote in message
news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
> Yes I got the Vista message and followed the steps. I then get box that
> toolbox is being installed. webinst.exe and pmupdate.exe load to memory,
> but
> keep running without completion. If I try to reinstall toolbox, I get
> message
> that toolbox is being installed or updated-once completed you will be able
> to
> use toolbox. But it never completes.
>
> "Mark" wrote:
>
>> At which point specifically is it failing?
>> Did you get the "vistamessage":
>> http://moneycentral.msn.com/investor...stamessage.asp and where
>> those the "steps involved" that you completed to remove moneycentral from
>> your Trusted Sites list?
>>
>> I had to click on the "yellow" bar at the top of the page twice to let
>> the
>> "ActiveX" controls install/run.
>>
>> -Mark
>>
>>
>>
>> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
>> > Has the 8/17 update completed? I have been unable to pull up my
>> > portfolio
>> > even after trying all steps involved. The program pmupdate.exe keeps
>> > running
>> > in memory even with firewall off temporarily. Help!
>>
>>

I can't remove because the installation never completes. also at the webpage
to install toolbox, the opening message is "Please follow these instructions
to download the MSN Money Investment Toolbox or the latest update from
Friday, May 13, 2005." should it not reference the 8/17 update?

Jim

"Mark" wrote:

> Try removing and reinstalling.
> Close IE
> Go into Control Panel and remove the MSN Money Investment Toolbox
> The relaunch IE and go to the Portfolio.
> It should prompt you to either choose or it may start installing
> automatically.
>
> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link at
> the top to upgrade to the Toolbox version.
>
> -Mark
>
>
> "Jim" <Jim@discussions.microsoft.com> wrote in message
> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
> > Yes I got the Vista message and followed the steps. I then get box that
> > toolbox is being installed. webinst.exe and pmupdate.exe load to memory,
> > but
> > keep running without completion. If I try to reinstall toolbox, I get
> > message
> > that toolbox is being installed or updated-once completed you will be able
> > to
> > use toolbox. But it never completes.
> >
> > "Mark" wrote:
> >
> >> At which point specifically is it failing?
> >> Did you get the "vistamessage":
> >> http://moneycentral.msn.com/investor...stamessage.asp and where
> >> those the "steps involved" that you completed to remove moneycentral from
> >> your Trusted Sites list?
> >>
> >> I had to click on the "yellow" bar at the top of the page twice to let
> >> the
> >> "ActiveX" controls install/run.
> >>
> >> -Mark
> >>
> >>
> >>
> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
> >> > Has the 8/17 update completed? I have been unable to pull up my
> >> > portfolio
> >> > even after trying all steps involved. The program pmupdate.exe keeps
> >> > running
> >> > in memory even with firewall off temporarily. Help!
> >>
> >>
>
>

Have you tried what I suggested?
1. Close your browser.
2. Go to Windows' Control Panel and unistall the Toolbox (this should also
remove the reference in the Moneycentral.msn.com cookie that tells the site
that you have the Toolbox installed)
3. Restart your browser and go to the Portfolio.

-Mark

"Jim" <Jim@discussions.microsoft.com> wrote in message
news:B267BB37-AFE5-445B-A986-50EBE8CCF51B@microsoft.com...
>I can't remove because the installation never completes. also at the
>webpage
> to install toolbox, the opening message is "Please follow these
> instructions
> to download the MSN Money Investment Toolbox or the latest update from
> Friday, May 13, 2005." should it not reference the 8/17 update?
>
> Jim
>
> "Mark" wrote:
>
>> Try removing and reinstalling.
>> Close IE
>> Go into Control Panel and remove the MSN Money Investment Toolbox
>> The relaunch IE and go to the Portfolio.
>> It should prompt you to either choose or it may start installing
>> automatically.
>>
>> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link
>> at
>> the top to upgrade to the Toolbox version.
>>
>> -Mark
>>
>>
>> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
>> > Yes I got the Vista message and followed the steps. I then get box that
>> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>> > memory,
>> > but
>> > keep running without completion. If I try to reinstall toolbox, I get
>> > message
>> > that toolbox is being installed or updated-once completed you will be
>> > able
>> > to
>> > use toolbox. But it never completes.
>> >
>> > "Mark" wrote:
>> >
>> >> At which point specifically is it failing?
>> >> Did you get the "vistamessage":
>> >> http://moneycentral.msn.com/investor...stamessage.asp and
>> >> where
>> >> those the "steps involved" that you completed to remove moneycentral
>> >> from
>> >> your Trusted Sites list?
>> >>
>> >> I had to click on the "yellow" bar at the top of the page twice to let
>> >> the
>> >> "ActiveX" controls install/run.
>> >>
>> >> -Mark
>> >>
>> >>
>> >>
>> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
>> >> > Has the 8/17 update completed? I have been unable to pull up my
>> >> > portfolio
>> >> > even after trying all steps involved. The program pmupdate.exe keeps
>> >> > running
>> >> > in memory even with firewall off temporarily. Help!
>> >>
>> >>
>>
>>

I am running Vista and since last Friday (the day of the "upgrade") I have
not been able to install the Deluxe version of Toolbox. I have tried all the
suggested fixes and still no luck. Any suggestions?

Thanks, Jon

"Mark" wrote:

> Have you tried what I suggested?
> 1. Close your browser.
> 2. Go to Windows' Control Panel and unistall the Toolbox (this should also
> remove the reference in the Moneycentral.msn.com cookie that tells the site
> that you have the Toolbox installed)
> 3. Restart your browser and go to the Portfolio.
>
> -Mark
>
> "Jim" <Jim@discussions.microsoft.com> wrote in message
> news:B267BB37-AFE5-445B-A986-50EBE8CCF51B@microsoft.com...
> >I can't remove because the installation never completes. also at the
> >webpage
> > to install toolbox, the opening message is "Please follow these
> > instructions
> > to download the MSN Money Investment Toolbox or the latest update from
> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >
> > Jim
> >
> > "Mark" wrote:
> >
> >> Try removing and reinstalling.
> >> Close IE
> >> Go into Control Panel and remove the MSN Money Investment Toolbox
> >> The relaunch IE and go to the Portfolio.
> >> It should prompt you to either choose or it may start installing
> >> automatically.
> >>
> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade' link
> >> at
> >> the top to upgrade to the Toolbox version.
> >>
> >> -Mark
> >>
> >>
> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
> >> > Yes I got the Vista message and followed the steps. I then get box that
> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
> >> > memory,
> >> > but
> >> > keep running without completion. If I try to reinstall toolbox, I get
> >> > message
> >> > that toolbox is being installed or updated-once completed you will be
> >> > able
> >> > to
> >> > use toolbox. But it never completes.
> >> >
> >> > "Mark" wrote:
> >> >
> >> >> At which point specifically is it failing?
> >> >> Did you get the "vistamessage":
> >> >> http://moneycentral.msn.com/investor...stamessage.asp and
> >> >> where
> >> >> those the "steps involved" that you completed to remove moneycentral
> >> >> from
> >> >> your Trusted Sites list?
> >> >>
> >> >> I had to click on the "yellow" bar at the top of the page twice to let
> >> >> the
> >> >> "ActiveX" controls install/run.
> >> >>
> >> >> -Mark
> >> >>
> >> >>
> >> >>
> >> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
> >> >> > Has the 8/17 update completed? I have been unable to pull up my
> >> >> > portfolio
> >> >> > even after trying all steps involved. The program pmupdate.exe keeps
> >> >> > running
> >> >> > in memory even with firewall off temporarily. Help!
> >> >>
> >> >>
> >>
> >>
>
>

What "suggested fixes" have you tried?

What is happening? Any error message?

-Mark



"JR" <JR@discussions.microsoft.com> wrote in message
news:4DEA15B6-B492-43E3-9091-D9B095E3A792@microsoft.com...
>I am running Vista and since last Friday (the day of the "upgrade") I have
> not been able to install the Deluxe version of Toolbox. I have tried all
> the
> suggested fixes and still no luck. Any suggestions?
>
> Thanks, Jon
>
> "Mark" wrote:
>
>> Have you tried what I suggested?
>> 1. Close your browser.
>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
>> also
>> remove the reference in the Moneycentral.msn.com cookie that tells the
>> site
>> that you have the Toolbox installed)
>> 3. Restart your browser and go to the Portfolio.
>>
>> -Mark
>>
>> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> news:B267BB37-AFE5-445B-A986-50EBE8CCF51B@microsoft.com...
>> >I can't remove because the installation never completes. also at the
>> >webpage
>> > to install toolbox, the opening message is "Please follow these
>> > instructions
>> > to download the MSN Money Investment Toolbox or the latest update from
>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>> >
>> > Jim
>> >
>> > "Mark" wrote:
>> >
>> >> Try removing and reinstalling.
>> >> Close IE
>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
>> >> The relaunch IE and go to the Portfolio.
>> >> It should prompt you to either choose or it may start installing
>> >> automatically.
>> >>
>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
>> >> link
>> >> at
>> >> the top to upgrade to the Toolbox version.
>> >>
>> >> -Mark
>> >>
>> >>
>> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> >> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
>> >> > Yes I got the Vista message and followed the steps. I then get box
>> >> > that
>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>> >> > memory,
>> >> > but
>> >> > keep running without completion. If I try to reinstall toolbox, I
>> >> > get
>> >> > message
>> >> > that toolbox is being installed or updated-once completed you will
>> >> > be
>> >> > able
>> >> > to
>> >> > use toolbox. But it never completes.
>> >> >
>> >> > "Mark" wrote:
>> >> >
>> >> >> At which point specifically is it failing?
>> >> >> Did you get the "vistamessage":
>> >> >> http://moneycentral.msn.com/investor...stamessage.asp and
>> >> >> where
>> >> >> those the "steps involved" that you completed to remove
>> >> >> moneycentral
>> >> >> from
>> >> >> your Trusted Sites list?
>> >> >>
>> >> >> I had to click on the "yellow" bar at the top of the page twice to
>> >> >> let
>> >> >> the
>> >> >> "ActiveX" controls install/run.
>> >> >>
>> >> >> -Mark
>> >> >>
>> >> >>
>> >> >>
>> >> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
>> >> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
>> >> >> > portfolio
>> >> >> > even after trying all steps involved. The program pmupdate.exe
>> >> >> > keeps
>> >> >> > running
>> >> >> > in memory even with firewall off temporarily. Help!
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>

Here's the KB article on removing and reinstalling:
http://support.microsoft.com/kb/176841



"Mark" <abcd@abcd.com> wrote in message
news:urClZQ14HHA.2752@TK2MSFTNGP06.phx.gbl...
> What "suggested fixes" have you tried?
>
> What is happening? Any error message?
>
> -Mark
>
>
>
> "JR" <JR@discussions.microsoft.com> wrote in message
> news:4DEA15B6-B492-43E3-9091-D9B095E3A792@microsoft.com...
>>I am running Vista and since last Friday (the day of the "upgrade") I have
>> not been able to install the Deluxe version of Toolbox. I have tried all
>> the
>> suggested fixes and still no luck. Any suggestions?
>>
>> Thanks, Jon
>>
>> "Mark" wrote:
>>
>>> Have you tried what I suggested?
>>> 1. Close your browser.
>>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
>>> also
>>> remove the reference in the Moneycentral.msn.com cookie that tells the
>>> site
>>> that you have the Toolbox installed)
>>> 3. Restart your browser and go to the Portfolio.
>>>
>>> -Mark
>>>
>>> "Jim" <Jim@discussions.microsoft.com> wrote in message
>>> news:B267BB37-AFE5-445B-A986-50EBE8CCF51B@microsoft.com...
>>> >I can't remove because the installation never completes. also at the
>>> >webpage
>>> > to install toolbox, the opening message is "Please follow these
>>> > instructions
>>> > to download the MSN Money Investment Toolbox or the latest update from
>>> > Friday, May 13, 2005." should it not reference the 8/17 update?
>>> >
>>> > Jim
>>> >
>>> > "Mark" wrote:
>>> >
>>> >> Try removing and reinstalling.
>>> >> Close IE
>>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
>>> >> The relaunch IE and go to the Portfolio.
>>> >> It should prompt you to either choose or it may start installing
>>> >> automatically.
>>> >>
>>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
>>> >> link
>>> >> at
>>> >> the top to upgrade to the Toolbox version.
>>> >>
>>> >> -Mark
>>> >>
>>> >>
>>> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
>>> >> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
>>> >> > Yes I got the Vista message and followed the steps. I then get box
>>> >> > that
>>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
>>> >> > memory,
>>> >> > but
>>> >> > keep running without completion. If I try to reinstall toolbox, I
>>> >> > get
>>> >> > message
>>> >> > that toolbox is being installed or updated-once completed you will
>>> >> > be
>>> >> > able
>>> >> > to
>>> >> > use toolbox. But it never completes.
>>> >> >
>>> >> > "Mark" wrote:
>>> >> >
>>> >> >> At which point specifically is it failing?
>>> >> >> Did you get the "vistamessage":
>>> >> >> http://moneycentral.msn.com/investor...stamessage.asp and
>>> >> >> where
>>> >> >> those the "steps involved" that you completed to remove
>>> >> >> moneycentral
>>> >> >> from
>>> >> >> your Trusted Sites list?
>>> >> >>
>>> >> >> I had to click on the "yellow" bar at the top of the page twice to
>>> >> >> let
>>> >> >> the
>>> >> >> "ActiveX" controls install/run.
>>> >> >>
>>> >> >> -Mark
>>> >> >>
>>> >> >>
>>> >> >>
>>> >> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
>>> >> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
>>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
>>> >> >> > portfolio
>>> >> >> > even after trying all steps involved. The program pmupdate.exe
>>> >> >> > keeps
>>> >> >> > running
>>> >> >> > in memory even with firewall off temporarily. Help!
>>> >> >>
>>> >> >>
>>> >>
>>> >>
>>>
>>>
>

I cannot remove the investment toolbox because the two installation programs
pmupdate.exe and webinst.exe never complete the installation, therefore the
toolbox never shows in the installed program list. These two programs remain
running in memory and will not allow attempt to reinstall!

jim

"Mark" wrote:

> Here's the KB article on removing and reinstalling:
> http://support.microsoft.com/kb/176841
>
>
>
> "Mark" <abcd@abcd.com> wrote in message
> news:urClZQ14HHA.2752@TK2MSFTNGP06.phx.gbl...
> > What "suggested fixes" have you tried?
> >
> > What is happening? Any error message?
> >
> > -Mark
> >
> >
> >
> > "JR" <JR@discussions.microsoft.com> wrote in message
> > news:4DEA15B6-B492-43E3-9091-D9B095E3A792@microsoft.com...
> >>I am running Vista and since last Friday (the day of the "upgrade") I have
> >> not been able to install the Deluxe version of Toolbox. I have tried all
> >> the
> >> suggested fixes and still no luck. Any suggestions?
> >>
> >> Thanks, Jon
> >>
> >> "Mark" wrote:
> >>
> >>> Have you tried what I suggested?
> >>> 1. Close your browser.
> >>> 2. Go to Windows' Control Panel and unistall the Toolbox (this should
> >>> also
> >>> remove the reference in the Moneycentral.msn.com cookie that tells the
> >>> site
> >>> that you have the Toolbox installed)
> >>> 3. Restart your browser and go to the Portfolio.
> >>>
> >>> -Mark
> >>>
> >>> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >>> news:B267BB37-AFE5-445B-A986-50EBE8CCF51B@microsoft.com...
> >>> >I can't remove because the installation never completes. also at the
> >>> >webpage
> >>> > to install toolbox, the opening message is "Please follow these
> >>> > instructions
> >>> > to download the MSN Money Investment Toolbox or the latest update from
> >>> > Friday, May 13, 2005." should it not reference the 8/17 update?
> >>> >
> >>> > Jim
> >>> >
> >>> > "Mark" wrote:
> >>> >
> >>> >> Try removing and reinstalling.
> >>> >> Close IE
> >>> >> Go into Control Panel and remove the MSN Money Investment Toolbox
> >>> >> The relaunch IE and go to the Portfolio.
> >>> >> It should prompt you to either choose or it may start installing
> >>> >> automatically.
> >>> >>
> >>> >> If it actually defaults to the "Basic" Portfolio, use the 'upgrade'
> >>> >> link
> >>> >> at
> >>> >> the top to upgrade to the Toolbox version.
> >>> >>
> >>> >> -Mark
> >>> >>
> >>> >>
> >>> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >>> >> news:23DDD521-FD05-403A-8A38-45E931FDB0C8@microsoft.com...
> >>> >> > Yes I got the Vista message and followed the steps. I then get box
> >>> >> > that
> >>> >> > toolbox is being installed. webinst.exe and pmupdate.exe load to
> >>> >> > memory,
> >>> >> > but
> >>> >> > keep running without completion. If I try to reinstall toolbox, I
> >>> >> > get
> >>> >> > message
> >>> >> > that toolbox is being installed or updated-once completed you will
> >>> >> > be
> >>> >> > able
> >>> >> > to
> >>> >> > use toolbox. But it never completes.
> >>> >> >
> >>> >> > "Mark" wrote:
> >>> >> >
> >>> >> >> At which point specifically is it failing?
> >>> >> >> Did you get the "vistamessage":
> >>> >> >> http://moneycentral.msn.com/investor...stamessage.asp and
> >>> >> >> where
> >>> >> >> those the "steps involved" that you completed to remove
> >>> >> >> moneycentral
> >>> >> >> from
> >>> >> >> your Trusted Sites list?
> >>> >> >>
> >>> >> >> I had to click on the "yellow" bar at the top of the page twice to
> >>> >> >> let
> >>> >> >> the
> >>> >> >> "ActiveX" controls install/run.
> >>> >> >>
> >>> >> >> -Mark
> >>> >> >>
> >>> >> >>
> >>> >> >>
> >>> >> >> "Jim" <Jim@discussions.microsoft.com> wrote in message
> >>> >> >> news:E9D21D9F-0CBE-4F99-8698-B743DD19ECEC@microsoft.com...
> >>> >> >> > Has the 8/17 update completed? I have been unable to pull up my
> >>> >> >> > portfolio
> >>> >> >> > even after trying all steps involved. The program pmupdate.exe
> >>> >> >> > keeps
> >>> >> >> > running
> >>> >> >> > in memory even with firewall off temporarily. Help!
> >>> >> >>
> >>> >> >>
> >>> >>
> >>> >>
> >>>
> >>>
> >
>
>