Stuck at "Update in Progress" for the Past 2 Days

This is a discussion on Stuck at "Update in Progress" for the Past 2 Days within the Microsoft Money forums in Microsoft Tools category; For the past 2 days, I have not been able to do account updates. Everytime I try to do online updaye, it says "you cannot perform this operation now. Please complete current task and retry." When I go to Account List, two of my Morgan Stanley brokerage accounts are listed as "update in progress." But it has been like this for 2 days. It still won't let me do online update, even if I uncheck the boxes for the Morgan Stanley accounts. I get the same error above. It is as if the application is waiting for the Morgan Stanley ...

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  #1  
Old 09-13-2007, 08:50 PM
=?Utf-8?B?bGFiZWFy?=
Guest
 
Default Stuck at "Update in Progress" for the Past 2 Days

For the past 2 days, I have not been able to do account updates. Everytime I
try to do online updaye, it says "you cannot perform this operation now.
Please complete current task and retry." When I go to Account List, two of
my Morgan Stanley brokerage accounts are listed as "update in progress." But
it has been like this for 2 days. It still won't let me do online update,
even if I uncheck the boxes for the Morgan Stanley accounts. I get the same
error above. It is as if the application is waiting for the Morgan Stanley
accounts to finish the update before it will let me do online update.

I am using Money 2005 with WinXP. I already went thru the software update
earlier and everything was working fine until this latest issue.
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  #2  
Old 09-13-2007, 09:08 PM
Cal Learner-- MVP
Guest
 
Default Re: Stuck at "Update in Progress" for the Past 2 Days

In microsoft.public.money, labear wrote:

>For the past 2 days, I have not been able to do account updates. Everytime I
>try to do online updaye, it says "you cannot perform this operation now.
>Please complete current task and retry." When I go to Account List, two of
>my Morgan Stanley brokerage accounts are listed as "update in progress." But
>it has been like this for 2 days. It still won't let me do online update,
>even if I uncheck the boxes for the Morgan Stanley accounts. I get the same
>error above. It is as if the application is waiting for the Morgan Stanley
>accounts to finish the update before it will let me do online update.
>
>I am using Money 2005 with WinXP. I already went thru the software update
>earlier and everything was working fine until this latest issue.


I would close Money.

In Internet Explorer delete your browser temporary files with
Tools->InternetOptions->DeleteFiles or
Tools->InternetOptions->Delete->DeleteFiles.

Then in Money do File->RepairMoneyFile->QuickFileRepair.

Then go to Tools->Settings->OnlineServiceSetting and
select ShowStandardizedPayeeNamesForWhichANameIsNotFound. This
is a global (inter-file) setting.

Download again.

Any change?

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  #3  
Old 09-13-2007, 09:30 PM
=?Utf-8?B?bGFiZWFy?=
Guest
 
Default Re: Stuck at "Update in Progress" for the Past 2 Days

when I got to Quick File Repair, it says it has trouble reading or writing to
my file. I had to restore my backup file. Then I proceeded to the settings
but the checkbox you mentioned below is already checked. I unchecked and
re-checked the box but still same error when I tried to do account update.
Still says Update in Progress for my brokerage accounts.

"Cal Learner-- MVP" wrote:

> In microsoft.public.money, labear wrote:
>
> >For the past 2 days, I have not been able to do account updates. Everytime I
> >try to do online updaye, it says "you cannot perform this operation now.
> >Please complete current task and retry." When I go to Account List, two of
> >my Morgan Stanley brokerage accounts are listed as "update in progress." But
> >it has been like this for 2 days. It still won't let me do online update,
> >even if I uncheck the boxes for the Morgan Stanley accounts. I get the same
> >error above. It is as if the application is waiting for the Morgan Stanley
> >accounts to finish the update before it will let me do online update.
> >
> >I am using Money 2005 with WinXP. I already went thru the software update
> >earlier and everything was working fine until this latest issue.

>
> I would close Money.
>
> In Internet Explorer delete your browser temporary files with
> Tools->InternetOptions->DeleteFiles or
> Tools->InternetOptions->Delete->DeleteFiles.
>
> Then in Money do File->RepairMoneyFile->QuickFileRepair.
>
> Then go to Tools->Settings->OnlineServiceSetting and
> select ShowStandardizedPayeeNamesForWhichANameIsNotFound. This
> is a global (inter-file) setting.
>
> Download again.
>
> Any change?
>
>

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