What is the solution for this application error

HI

While Multiple users executing exe of VB with MySQL as database, following
error occurs during middle of processing. The exe is closed during this
error.If we open exe again it works successfully. This error occurs more than
once during execution in some systems.
I can't find what type of error it is.Whether this error is DB related or OS
error or MySQL connectivity errror.

I'm using odbc 3.51.14 connector.



The error is


Error signature

AppNameosting_inhousekeyverify2.4.exe AppVer:0.0.0.59
ModName:myodbc3.dll

ModVer:3.51.14.0 offset:0000d3c7



Reporting details

This error report includes: information regarding the condition of DATA
CAPTURE when problem
occured;the operating system version and computer hardware in use;your
Digital Product ID,which
could be used to identify your license; and the Internet Protocol (IP)
address of your computer.


We do not intentionally collect your files,name,address,email address or any
other form of personally
identifiable information. However, the error report could contain
customer-specific information such as
data from open files. While this information could potentially be used to
determine your identify, if
present, it will not be used.


The data that we collect will only be used to fix the problem. If more
information is available, we will tell
you when you report the problem. This error report will be sent using a
secure connection to a database
with limited access and will not be used for marketing purposes.





Thanks