RE: Users notified of Alert creation but do not receive alert - Sharepoint

This is a discussion on RE: Users notified of Alert creation but do not receive alert - Sharepoint ; We had same issue. Turns out DST patch breaks the timer service logon user account. In our case it reverted back to an AD account no longer used. We created new AD account, made sure it had access to external ...

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RE: Users notified of Alert creation but do not receive alert

  1. Default RE: Users notified of Alert creation but do not receive alert

    We had same issue. Turns out DST patch breaks the timer service logon user
    account. In our case it reverted back to an AD account no longer used. We
    created new AD account, made sure it had access to external SQL server's
    content DB (since its not on same box), and last but not least the timer
    service account needs admin access to the sharepoint server it's running on.
    So put the timer logon AD account in the local administrator group. Now,
    granted thats a tall order to put the timer account in the local admin group
    of the sharepoint server. I'm sure it could be tightened up and I will look
    into that. But for now we are in good shape with Alerts here. Maybe it will
    help you all.
    Cheers,
    Eric

    "Anthony" wrote:

    > Hi there,
    >
    > I'm running WSS 3.0 on an SBS machine. Users who subscribe to alerts in the
    > document library receive an immediate email informing them of the creation of
    > the alert. However, they fail to receive any alerts (even when every possible
    > option for alerting is checked).
    >
    > I came across some posts suggesting that it might be a problem of the Timer
    > Service not having access to the content database, but usage processing
    > (which I understand needs the same requirement) works fine.
    >
    > Would appreciate some help on this one


  2. Default Re: Users notified of Alert creation but do not receive alert

    Are you able to remove the DST patch to get this to work? Or do you
    have to follow the steps to create a new account?

    Thanks,
    Mark

    On Jun 14, 2:20 pm, Eric <E...@discussions.microsoft.com> wrote:
    > We had same issue. Turns outDSTpatch breaks the timer service logon user
    > account. In our case it reverted back to an AD account no longer used. We
    > created new AD account, made sure it had access to external SQL server's
    > content DB (since its not on same box), and last but not least the timer
    > service account needs admin access to thesharepointserver it's running on.
    > So put the timer logon AD account in the local administrator group. Now,
    > granted thats a tall order to put the timer account in the local admin group
    > of thesharepointserver. I'm sure it could be tightened up and I will look
    > into that. But for now we are in good shape withAlertshere. Maybe it will
    > help you all.
    > Cheers,
    > Eric
    >
    >
    >
    > "Anthony" wrote:
    > > Hi there,

    >
    > > I'm running WSS 3.0 on an SBS machine. Users who subscribe toalertsin the
    > > document library receive an immediate email informing them of the creation of
    > > the alert. However, they fail to receive anyalerts(even when every possible
    > > option for alerting is checked).

    >
    > > I came across some posts suggesting that it might be a problem of the Timer
    > > Service not having access to the content database, but usage processing
    > > (which I understand needs the same requirement) works fine.

    >
    > > Would appreciate some help on this one- Hide quoted text -

    >
    > - Show quoted text -




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