stsadm export, "User cannot be found", zone authentication - Sharepoint

This is a discussion on stsadm export, "User cannot be found", zone authentication - Sharepoint ; In our SharePoint Services 3.0 configuration, we have two zones defined; Default and Intranet. The Default Zone uses Windows authentication while the Intranet Zone uses Forms authentication using CA-SiteMinder. When I try to export a website using stsadm, I receive ...

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stsadm export, "User cannot be found", zone authentication

  1. Default stsadm export, "User cannot be found", zone authentication

    In our SharePoint Services 3.0 configuration, we have two zones defined;
    Default and Intranet. The Default Zone uses Windows authentication while the
    Intranet Zone uses Forms authentication using CA-SiteMinder. When I try to
    export a website using stsadm, I receive the error "User cannot be found"
    whether I include the "-includeusersecurity" option or not. I am assuming
    that stsadm uses the Default Zone authentication, but the sites to export are
    using custom forms authentication so the users cannot be found. I saw
    another post similar to this problem and the individual contacted MS and
    obtained the fix/patch related to KB936867, but I'm not sure if that would
    solve this particular problem.

  2. Default RE: stsadm export, "User cannot be found", zone authentication

    Did you remove the user that was logged in when you installed Sharepoint. I
    had a similar "User not found" error.

    Note: Working with database is not supported!!!

    Example Situation - installed MOSS logged in as user "USERABC" with services
    running as "SERVICEABC"
    after everything was running fine, I changed the site collection owners to
    "ADMINABC" and then removed "USERABC" from site collection security.

    Everything continues to work. While working with reporting services, I found
    that the Author of the site was USERABC in the database. (Select * from webs)

    I then did a (select * from userinfo) to check the id that was the author
    from webs. this record had the deleted flag set.

    This caused the error. I updated hte record in webs to an author that was
    not deleted and everything is back to great.

    I hope this at least points you in the right direction

    "spwalla" wrote:

    > In our SharePoint Services 3.0 configuration, we have two zones defined;
    > Default and Intranet. The Default Zone uses Windows authentication while the
    > Intranet Zone uses Forms authentication using CA-SiteMinder. When I try to
    > export a website using stsadm, I receive the error "User cannot be found"
    > whether I include the "-includeusersecurity" option or not. I am assuming
    > that stsadm uses the Default Zone authentication, but the sites to export are
    > using custom forms authentication so the users cannot be found. I saw
    > another post similar to this problem and the individual contacted MS and
    > obtained the fix/patch related to KB936867, but I'm not sure if that would
    > solve this particular problem.


  3. Default RE: stsadm export, "User cannot be found", zone authentication

    Eric,

    The problem is not that I have users I cannot delete, the problem is that
    the 'stsadm' tool does not provide a mechanism to validate users against
    different authentication zones. If I run "stsadm -o enumusers -url
    http://website/webapp" I might get "ldap:user1" returned because I have valid
    LDAP users added to the Intranet Zone where the authentication is based on
    LDAP. But when I run "stsadm -o export -url http://website/webapp
    -filename...." I get user not found because the Default Zone is using Windows
    authentication NOT LDAP. STSADM doesn't know how to validate users in other
    zones.

    "Eric VanRoy" wrote:

    > Did you remove the user that was logged in when you installed Sharepoint. I
    > had a similar "User not found" error.
    >
    > Note: Working with database is not supported!!!
    >
    > Example Situation - installed MOSS logged in as user "USERABC" with services
    > running as "SERVICEABC"
    > after everything was running fine, I changed the site collection owners to
    > "ADMINABC" and then removed "USERABC" from site collection security.
    >
    > Everything continues to work. While working with reporting services, I found
    > that the Author of the site was USERABC in the database. (Select * from webs)
    >
    > I then did a (select * from userinfo) to check the id that was the author
    > from webs. this record had the deleted flag set.
    >
    > This caused the error. I updated hte record in webs to an author that was
    > not deleted and everything is back to great.
    >
    > I hope this at least points you in the right direction
    >
    > "spwalla" wrote:
    >
    > > In our SharePoint Services 3.0 configuration, we have two zones defined;
    > > Default and Intranet. The Default Zone uses Windows authentication while the
    > > Intranet Zone uses Forms authentication using CA-SiteMinder. When I try to
    > > export a website using stsadm, I receive the error "User cannot be found"
    > > whether I include the "-includeusersecurity" option or not. I am assuming
    > > that stsadm uses the Default Zone authentication, but the sites to export are
    > > using custom forms authentication so the users cannot be found. I saw
    > > another post similar to this problem and the individual contacted MS and
    > > obtained the fix/patch related to KB936867, but I'm not sure if that would
    > > solve this particular problem.


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